https://community.o2.co.uk/t5/Other-Products-and-Services/water-damaged-phone/m-p/1332315#M39440 <P>Unless you have insurance you will need to buy new I'm afraid</P><P>contact here</P><P>Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.<BR /><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank">https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true</A><BR />Other numbers to try<BR />0800 977 7337<BR />0800 587 4005<BR />0800 0901808</P> Mon, 20 Apr 2020 16:29:02 GMT jonsie 2020-04-20T16:29:02Z https://community.o2.co.uk/t5/Other-Products-and-Services/water-damaged-phone/m-p/1332313#M39439 <P>I have a Huawei y6 2019 phune and i dropped it into water and I put it into rice for 36 hours and it still won't work and I need my phone I have went through everything and I can't get any answersI have tried phoning and keep getting cut off I am at my wits end as i need my phone can anyone tell me where I can go.</P><P>mary</P> Mon, 20 Apr 2020 16:26:11 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/water-damaged-phone/m-p/1332313#M39439 mary2 2020-04-20T16:26:11Z https://community.o2.co.uk/t5/Other-Products-and-Services/water-damaged-phone/m-p/1332315#M39440 <P>Unless you have insurance you will need to buy new I'm afraid</P><P>contact here</P><P>Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.<BR /><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank">https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true</A><BR />Other numbers to try<BR />0800 977 7337<BR />0800 587 4005<BR />0800 0901808</P> Mon, 20 Apr 2020 16:29:02 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/water-damaged-phone/m-p/1332315#M39440 jonsie 2020-04-20T16:29:02Z