topic Re: O2 Open Discount in Other Products and Services

O2 Open Discount

LeanneC26 — Sat, 18 Apr 2020 21:52:23 GMT

Hi, I have just registered for the O2 Open Discount with my works email, but haven't received a link. Not sure whether my company have a block on the address its coming from and I can't contact my network team due to the current COVID-19 situation. Is there any way I can change how I verify who I work for by uploading a payslip instead? I can't see an option online to do this as it just keeps saying 'look out for your email, registration complete' Thanks in advance

Re: O2 Open Discount

Cleoriff — Sat, 18 Apr 2020 22:03:02 GMT

Hi @LeanneC26

If you read this guide you will see a payslip can be used.

Re: O2 Open Discount

LeanneC26 — Sun, 19 Apr 2020 06:42:48 GMT

Thanks for your reply. Yes, that's what I want to do. However, when I log into my O2 Open account, it's no longer giving me the option to do this as I have submitted a works email as registration. Any idea how I get around that?

Re: O2 Open Discount

MI5 — Sun, 19 Apr 2020 07:00:02 GMT

@LeanneC26

You'll need to call customer service

Re: O2 Open Discount

Cleoriff — Sun, 19 Apr 2020 07:02:06 GMT

@LeanneC26Then you need to call customwe services