topic Mobile network not available in Other Products and Services

Mobile network not available

Svajunas — Wed, 19 Dec 2018 09:59:13 GMT

Do some one have a info how to fix no network problem?

O2 web page chat box not working again.

Thank you for help and info.

Re: Mobile network not available

MI5 — Wed, 19 Dec 2018 10:11:06 GMT

@Svajunas lots of things to check here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Let us know if you need anymore help.

Re: Mobile network not available

Cleoriff — Wed, 19 Dec 2018 10:12:43 GMT

Hi @Svajunas

If you have network problems then no one can tell you when it will be fixed. You can check the status here

https://status.o2.co.uk/

We have a guide to help with network issues here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

If you want to download the My Network app then follow this link https://www.o2.co.uk/apps/my-network

Re: Mobile network not available

Svajunas — Wed, 19 Dec 2018 11:26:35 GMT

No agent to talk 😞
No out going call`s, ...
"Good indoors and outdoors. Good for 4G calling"- but mobile show no network.
I switched off and on many times.
Thank you. Will visit local branch.

Re: Mobile network not available

Cleoriff — Wed, 19 Dec 2018 12:17:39 GMT

@Svajunas wrote:
No agent to talk 😞
No out going call`s, ...
"Good indoors and outdoors. Good for 4G calling"- but mobile show no network.
I switched off and on many times.
Thank you. Will visit local branch.

Have you tried a manual search for any network?

If you have two showing, connect to the one which isn't O2, then forget it and try O2. That often works.

If not, the O2 shop may give you a new sim to try..