topic Re: Internet in Other Products and Services

Internet

Steph1234 — Tue, 18 Dec 2018 17:32:04 GMT

How do i remove the age restriction from my internet browser it wont let me on websites that are age restricted?? Can i do this off the 02 app?

Cleoriff — Tue, 18 Dec 2018 17:34:40 GMT

You need to contact customer services https://www.o2.co.uk/contactus

Bambino — Tue, 18 Dec 2018 17:34:09 GMT

@Steph1234 I believe you would have to speak to someone in customer service. I'm not even sure if Live Chat can do that. https://www.o2.co.uk/contactus

adamtemp64 — Tue, 18 Dec 2018 17:41:16 GMT

MI5 — Tue, 18 Dec 2018 17:43:39 GMT

Live chat did mine no problems.

adamtemp64 — Tue, 18 Dec 2018 17:45:26 GMT

@Martin-O2 if live chat can do it can the page https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification be amended to reflect this and I guess so can customer service once passed account verification etc