topic Re: Strange text problem in Other Products and Services

Strange text problem

fedupagen — Sat, 15 Dec 2018 12:14:41 GMT

I can phone my freind and talk she can phone me and talk ok, she can text me ok but I can't text her, I do a *0# test message to her and it comes up on my phone "message delivered" but nothing appears on her phone I am on 02 she is on Vodafone any ideas please?

Re: Strange text problem

adamtemp64 — Sat, 15 Dec 2018 12:24:12 GMT

Get your friend to check your number not accidentally blocked .

What phone has your friend got

Re: Strange text problem

Cleoriff — Sat, 15 Dec 2018 12:30:43 GMT

Hi @fedupagen

Have a browse through this guide https://community.o2.co.uk/t5/How-to-Guides/Text-Message-Tips-not-sent-or-received/bc-p/1180495

See if that helps?

Re: Strange text problem

MI5 — Sat, 15 Dec 2018 12:41:08 GMT

Most android phones have a spam text list.
If you open the message app and go into settings you will see a spam or blocked folder I'll guess your messages are in there.

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 12:42:16 GMT

If I was blocked she wouldn't get my voice calls? besides that it is not a smartfone so blocking would be difficult on Vodafone

Re: Strange text problem

adamtemp64 — Sat, 15 Dec 2018 12:45:59 GMT

If not a smart phone check that there is space on the phone for messages to be received

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 13:23:01 GMT

yeh she cleaned out the inbox

Re: Strange text problem

Cleoriff — Sat, 15 Dec 2018 13:27:43 GMT

@fedupagen

Have you read through the link I posted to see if that helps?

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 13:51:16 GMT

yes have tried all thanks. I just need to know if its the sim or the phone because phones are cheap enough but the sim still wouldn't work maybe

Re: Strange text problem

adamtemp64 — Sat, 15 Dec 2018 14:06:12 GMT

@fedupagen Is your friend getting messages from other people

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 14:39:38 GMT

yes getting other peoples except her son now, on EE

Re: Strange text problem

MI5 — Sat, 15 Dec 2018 14:45:02 GMT

Ask her to turn off and take sim out, give it a wipe with a dry cloth and then try again.

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 15:26:32 GMT

we tried that before

Re: Strange text problem

jonsie — Sat, 15 Dec 2018 16:24:44 GMT

Your friend has blocked you. As already explained, she must open messages and then message settings to find the blocked list.

Re: Strange text problem

adamtemp64 — Sat, 15 Dec 2018 16:40:06 GMT

@fedupagen Please tell us the make and model of your friends phone then the knowledgeable ones on here can give you good advice

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 17:33:07 GMT

Its an old Nokia ?? she doesn't like smartphone. she would buy a new model but its no good if something else is causing the problem

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 17:34:00 GMT

Mine is an xperia xz

Re: Strange text problem

MI5 — Sat, 15 Dec 2018 17:38:28 GMT

You can still block texts on "old Nokia's"

Re: Strange text problem

fedupagen — Sat, 15 Dec 2018 18:15:39 GMT

Yes but I can ring and speak no problem so not blocked just not text

Re: Strange text problem

MI5 — Sat, 15 Dec 2018 18:17:46 GMT

Yes but as already explained there may be a separate block list for texts and calls.
You need to check and eliminate by following the advice given to you.