topic not able to connect to internet in Other Products and Services

not able to connect to internet

internet — Wed, 12 Dec 2018 14:01:12 GMT

Hi since long before 02 went down i am not getting any internet connection keeps kicking me on and off and most i get is E....its been nearly two weeks now. I've made a complaint last week wednesday and no one had got back to me and this still continues and whats even worse i am paying for it! i'd like this resolved plus compensation.

Re: not able to connect to internet

MI5 — Wed, 12 Dec 2018 14:11:00 GMT

@internet

You can check for faults here https://status.o2.co.uk/ but you'll need to speak to customer services for anything else.

Re: not able to connect to internet

jonsie — Wed, 12 Dec 2018 15:11:50 GMT

Someone from complaints should ring you back this week. They work to a timescale of 10 days I believe.