topic Re: Broken Data in Other Products and Services

Broken Data

Abbie2001 — Wed, 12 Dec 2018 11:25:10 GMT

From this morning my data has turned itself off and has not come back on, I gave turned it off and on to no results, turned my phone off and on to no results and also reset my settings to no result

Re: Broken Data

Cleoriff — Wed, 12 Dec 2018 11:33:05 GMT

@Abbie2001

Have you checked your network status? https://status.o2.co.uk/

Also check My O2 to make sure you haven't exceeded your data limit http://www.o2.co.uk/myo2

Re: Broken Data

MI5 — Wed, 12 Dec 2018 11:32:30 GMT

Have you used all of this months allowance?
http://www.o2.co.uk/myo2

Re: Broken Data

EmilieT — Fri, 14 Dec 2018 10:03:46 GMT

Good morning @Abbie2001, did you get a chance to try out either of the above suggestions? How are you getting on with your data?

to the forum!