https://community.o2.co.uk/t5/Other-Products-and-Services/o2-Gurus/m-p/1180951#M33753 They may help if not too busy but we have a guide here to help too.<BR /><A href="https://community.o2.co.uk/t5/How-to-Guides/Backing-up-your-phone/bc-p/1114212" target="_blank">https://community.o2.co.uk/t5/How-to-Guides/Backing-up-your-phone/bc-p/1114212</A> Tue, 11 Dec 2018 15:12:34 GMT MI5 2018-12-11T15:12:34Z https://community.o2.co.uk/t5/Other-Products-and-Services/o2-Gurus/m-p/1180949#M33752 <P>Hi</P><P>&nbsp;</P><P>I have just purchased a new phone from Amazon. My monthly sim only contract is with o2. Can I call into the o2 shop and ask them to transfer all my stuff from my old phone to the new one.</P><P>&nbsp;</P><P>Thanks</P> Tue, 11 Dec 2018 15:11:01 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/o2-Gurus/m-p/1180949#M33752 Hugh 2018-12-11T15:11:01Z https://community.o2.co.uk/t5/Other-Products-and-Services/o2-Gurus/m-p/1180951#M33753 They may help if not too busy but we have a guide here to help too.<BR /><A href="https://community.o2.co.uk/t5/How-to-Guides/Backing-up-your-phone/bc-p/1114212" target="_blank">https://community.o2.co.uk/t5/How-to-Guides/Backing-up-your-phone/bc-p/1114212</A> Tue, 11 Dec 2018 15:12:34 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/o2-Gurus/m-p/1180951#M33753 MI5 2018-12-11T15:12:34Z https://community.o2.co.uk/t5/Other-Products-and-Services/o2-Gurus/m-p/1181320#M33754 <P>Hey&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/1450065">@Hugh</a>, did you get a chance to look through the guide, or call into an O2 shop yet? I hope you&nbsp;like your new phone so far, what did you go for?&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /></P> Wed, 12 Dec 2018 12:58:33 GMT https://community.o2.co.uk/t5/Other-Products-and-Services/o2-Gurus/m-p/1181320#M33754 EmilieT 2018-12-12T12:58:33Z