topic Re: Charged for sending a message on Kik in Other Products and Services

Charged for sending a message on Kik

Shaun72 — Tue, 04 Dec 2018 12:20:51 GMT

I just received a text saying I had been charged 46p for sending a message on kik. Why is this? The message was 3 words long no emoticons.

Re: Charged for sending a message on Kik

MI5 — Tue, 04 Dec 2018 12:24:32 GMT

@Shaun72 you'd have to ask KiK why the message was chargeable.
O2 would only charge you if it was sent over the network as an MMS message.
https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Re: Charged for sending a message on Kik

b4u2 — Tue, 04 Dec 2018 14:59:32 GMT

What does kik mean?

Re: Charged for sending a message on Kik

jonsie — Tue, 04 Dec 2018 16:11:01 GMT

@b4u2 wrote:
What does kik mean?

It's a chat app

https://www.kik.com/about/

Re: Charged for sending a message on Kik

davethorp — Tue, 04 Dec 2018 17:47:47 GMT

My understanding is that Kik uses data much like WhatsApp and other messaging apps do and this shouldn’t attract charges if you are within your data allowance