topic Re: Changing security question in Other Products and Services

Changing security question

Jamie — Sat, 03 Nov 2018 21:04:45 GMT

How do I change the security question on my 02 account please?

Re: Changing security question

Anonymous — Sat, 03 Nov 2018 21:10:34 GMT

@Jamie Best way to do this is call customer service on 202 if you are pay monthly or 4445 pay as you go

https://www.o2.co.uk/contactus

Re: Changing security question

MI5 — Sat, 03 Nov 2018 21:26:05 GMT

Login to your MyO2 and go to manage my details.
You’ll need your phone to get a verification code to enter that part of the website.

Re: Changing security question

Cleoriff — Sat, 03 Nov 2018 21:34:40 GMT

http://www.o2.co.uk/myo2

Re: Changing security question

Jamie — Sat, 03 Nov 2018 21:47:12 GMT

Worked ! Thank you x

Re: Changing security question

Jamie — Sat, 03 Nov 2018 21:47:31 GMT

Thank you 😊

Re: Changing security question

Anonymous — Sat, 03 Nov 2018 21:56:29 GMT

@Jamie Your very welcome & welcome to the forum

Re: Changing security question

Anonymous — Sun, 05 Feb 2023 16:43:42 GMT

I tried to get an upgrade this morning from the shop in Town, I couldn't remember the security answer on my account (on most things I use Mum's maiden name but it wasn't that, fortunately I've just had a brain wave and remembered the word) However Dad won't let me upgrade till there's a lot left to pay off on my current phone (I only got this one last October)