topic Re: Cancel Order in Other Products and Services

Cancel Order

DanielTencza — Tue, 05 Jun 2018 17:56:07 GMT

Hello, I bought something today but I change my mind and a few hours later I canceled the order by phone.
Should I get something on my email? Still I don't have any confirmation.

Re: Cancel Order

Anonymous — Tue, 05 Jun 2018 18:06:05 GMT

@DanielTencza Did you receive any item & sent it back?

Heres a help guide to cancelling

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

Re: Cancel Order

MI5 — Tue, 05 Jun 2018 18:17:17 GMT

It wouldn't surprise me it it hasn't been cancelled at all.
Best you check in a day or two with customer services.
http://www.o2.co.uk/contactus

Re: Cancel Order

EmilieT — Thu, 07 Jun 2018 09:43:50 GMT

Hi @DanielTencza, did the advice above from @Anonymous & @MI5 help you get this sorted?

Let us know if you need further help, and welcome to the forum