topic WiFi text messaging when abroad in Other Products and Services

WiFi text messaging when abroad

Anonymous — Fri, 03 Nov 2017 03:56:20 GMT

Now that TuGo is being cancelled I have changed over to the wifi calling feature, which was OK until I went to India and now I have no wifi calls or texts as wifi calling does not work outside the UK.

Is there a way I can retreive my text messages from my O2 number over wifi now that I do not have TuGo?

Re: WiFi text messaging when abroad

adamtemp64 — Fri, 03 Nov 2017 05:34:01 GMT

At present no until o2 activate sms over WiFi

Re: WiFi text messaging when abroad

MI5 — Fri, 03 Nov 2017 07:25:23 GMT

Texts are always free to receive so you could connect to the mobile network to check if you have received any.
Make sure data is fully off though to ensure no data is used whilst doing this.

Re: WiFi text messaging when abroad

Anonymous — Fri, 03 Nov 2017 07:40:39 GMT

Thanks for the reply, the problem I have is that I am in a place with no network signal at all for weeks at a time but i do have wifi.

Re: WiFi text messaging when abroad

MI5 — Fri, 03 Nov 2017 07:56:58 GMT

Unfortunately there is one place I go abroad which is the same and I'm still looking for a solution myself.

Re: WiFi text messaging when abroad

MercedesS — Fri, 03 Nov 2017 09:25:08 GMT

Hello @Anonymous,

As they said, O2's Wifi Calling service doesn’t currently support the ability to send/receive SMS when there is no cellular coverage available.

Thanks @adamtemp64 and @MI5 for the help

Re: WiFi text messaging when abroad

jonsie — Fri, 03 Nov 2017 13:14:22 GMT

I am can only suggest you use the likes of Skype and WhatsApp, Messanger etc to those contacts that use any of them too. No way ideal but with no network signal you would be in the same situation without wifi calling unless you would have used TU on contract. Unfortunately changing to wifi calling has deleted TU if had it prior to your changing.