topic Re: WARNING! CALLER 0330 303 5323 in Other Products and Services

WARNING! CALLER 0330 303 5323

Anonymous — Tue, 28 Mar 2017 00:16:10 GMT

Warning with 0330 303 5323 Caller.

This 0330 303 5323 are fake O2. I received a call yesterday 4:22PM 27 March 2017, and its a long conversation and I was convinced its real O2 company but then the girl on the line kept making mistake with the prices of iPad Pro deal. I asked her to send me a copy of contract. She has taken my Bank details and all information. But then, I got suspicious when she did not send the contract confirmation. I contacted O2 and asked if this caller is legit and if it is O2 customer service. None of the O2 staff recognised this number so I had to cancel all my direct debit with O2 as they have my bank details. I contacted my bank also to cancel the card I revealed the information with them. So do not trust this number they are FRAUD!!!

Re: WARNING! CALLER 0330 303 5323

Cleoriff — Tue, 28 Mar 2017 08:38:47 GMT

There have been a few threads about this number. Have a look at this help link https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Another thread here https://community.o2.co.uk/t5/Other-Products-Services/Tel-03303035325/m-p/1037714/highlight/true#M24388

Re: WARNING! CALLER 0330 303 5323

MI5 — Tue, 28 Mar 2017 08:40:06 GMT

Indeed, it has been flagged many times on here.
Advice as always is never to agree to anything from a cold call and to always call CS yourself to check https://community.o2.co.uk/t5/Other-Products-Services/Is-03303035325-a-real-O2-number/td-p/1036085

Re: WARNING! CALLER 0330 303 5323

Anonymous — Tue, 30 May 2017 15:52:05 GMT

called me today at 14.55hrs

Re: WARNING! CALLER 0330 303 5323

MI5 — Tue, 30 May 2017 17:39:06 GMT

Block it!

Re: WARNING! CALLER 0330 303 5323

Anonymous — Tue, 26 Sep 2017 14:09:13 GMT

I just received a call from this number! I answered it and confirmed my type of phone but gave out no details or anything! Am I at risk? I'm slightly worried? I gave out no personal details 😕

Re: WARNING! CALLER 0330 303 5323

MI5 — Tue, 26 Sep 2017 14:52:35 GMT

No, no risk. Just add the number to your blocked list and ignore any further attempts to contact you.

Re: WARNING! CALLER 0330 303 5323

Anonymous — Mon, 04 Dec 2017 15:54:38 GMT

I'm also concerned as I called back as this number calls my mobile various times throughout the day, most days. I spoke with a gentleman called Callum whom asked if I was the account holder and he confirmed MY personal details. How do these people aqquire my details, and how is it allowed that they can pose as o2? I imagine a handful of people may fall for this as he attempted to offer me deals which I kindly declined and asked them to stop contacting me.

Re: WARNING! CALLER 0330 303 5323

Anonymous — Wed, 06 Dec 2017 22:13:01 GMT

Same happened with me today. They knew so much information and seemed so genuine. I feel foolish. 😞 why hasn’t this number been deleted yet ? There’s even an o2 missed call message when you try to ring the number back !

Re: WARNING! CALLER 0330 303 5323

Cleoriff — Wed, 06 Dec 2017 22:21:40 GMT

@Anonymous wrote:
Same happened with me today. They knew so much information and seemed so genuine. I feel foolish. 😞 why hasn’t this number been deleted yet ? There’s even an o2 missed call message when you try to ring the number back !

@AnonymousJust block it on your phone settings...It's been added to the auto reject list of many people on here...

Re: WARNING! CALLER 0330 303 5323

jonsie — Wed, 06 Dec 2017 23:19:20 GMT

I had a call from this number yesterday but didn't remember this thread. Can't remember much these days to be honest.

Anyway,as I'm receiving and making calls from and to many organisations such as Occupational Health, Mental Health, Social Services, Utility Companies, Wythenshawe Prosthetics, Welfare, Blackburn Council, my old doctor, my new doctor I just have to answer all these numbers that aren't yet in my contact list.

Got all the usual patter,they knew my name, phone and account number, house number and postcode. Due to circumstances ive developed quite a bad stutter and i was asking him on a long winded stutter why he if he is o2 did he think he had to call me during my hospital lunch when my marketing preferences are clearly set for no calls? He said that because there were such good deals he could offer me O2 are allowed to override those preferences for these special deals. Yeah right!

Now this is an impatient guy who kept trying to finish my words and sentences for me. A person who stutters will tell you just how annoying this is, especially to me whereby this is a relatively new condition. Iasked if he could confirm my address for me which he obviously did.

I asked him if he could change it for me....I knew he didn't have editing rights if he was working off an O2 data base .Obviously he said he couldn't. When I asked he still insisted he was calling from O2. I simply (well not quite so simply as my stutter gets worse the angrier I get) said you young man are a liar and do not call this number again. Hung up and blocked the number.

Re: WARNING! CALLER 0330 303 5323

Anonymous — Wed, 31 Jan 2018 20:51:31 GMT

I agree with peoples comments here.
I can prove that this is O2 fault and they are in fact selling our information to third parties. I have someone call me claiming to be o2 and during the call they proceeded to quote my exact data usage back to me.
Luckily I realised through the operator not knowing the phone specs he was trying to sell me.

On a side note if anyone here is a lawyer please contact me, I have raised this with o2 and haven’t event had a reply.

Re: WARNING! CALLER 0330 303 5323

MI5 — Wed, 31 Jan 2018 20:54:12 GMT

Did you raise an official complaint?
https://www.o2.co.uk/how-to-complain

Re: WARNING! CALLER 0330 303 5323

jonsie — Wed, 31 Jan 2018 21:06:46 GMT

Have you also checked your marketing preferences in My O2 or have you changed them recently? It's probable that our numbers are passed to 'partners' before we get to change them from the default settings. Also the change wouldn't come into effect for a number of days so even more time for what is probably an automated system to pass numbers on.

Re: WARNING! CALLER 0330 303 5323

RDUK93 — Tue, 13 Mar 2018 10:57:40 GMT

Thanks for the information and sorry to hear they got your bank details. This number has been trying to call me for the last 3 days, I will block it. This happens at least once every month, a scam 02 caller and its very annoying! I dont trust any 02 calls these days unless I've rung them.

Re: WARNING! CALLER 0330 303 5323

Cleoriff — Tue, 13 Mar 2018 11:01:55 GMT

@RDUK93wrote:
I dont trust any 02 calls these days unless I've rung them.

Absolutely correct @RDUK93.I am exactly the same...:smileywink:

Re: WARNING! CALLER 0330 303 5323

RobbyB — Fri, 15 Jun 2018 14:57:49 GMT

Given these posts started over a year ago, don't you think O2 would have done something about this?

Re: WARNING! CALLER 0330 303 5323

jonsie — Fri, 15 Jun 2018 15:50:24 GMT

@RobbyB wrote:
Given these posts started over a year ago, don't you think O2 would have done something about this?

That would be a definite no!

Re: WARNING! CALLER 0330 303 5323

audrey213 — Tue, 10 Jul 2018 16:38:59 GMT

Called me twice today. Didn’t answer as it came up fraud.

Re: WARNING! CALLER 0330 303 5323

MI5 — Tue, 10 Jul 2018 16:54:56 GMT

Block it so they can't call you again.