topic Re: Change email adress in Other Products and Services

Change email adress

Anonymous — Thu, 29 Dec 2016 10:23:51 GMT

Hello

I have big problem.

I need to change my email adress becouse i made mistake with my email when i try to register my mobile phone number . I need to log in to my acc but i can becouse you send all my login detail for wrong email.

Re: Change email adress

MI5 — Thu, 29 Dec 2016 09:59:14 GMT

Probably easiest to call CS http://www.o2.co.uk/contactus but if you can get in it can be changed in your MyO2
http://www.o2.co.uk/myo2

Re: Change email adress

Bambino — Thu, 29 Dec 2016 10:00:50 GMT

@Anonymous You are not speaking to customer service here. Please call 202 from your mobile, and please remove your phone number to avoid spam calls or texts, as this is a public forum which can be accessed by anyone. In the right hand corner go to Options, then Edit Reply.

Re: Change email adress

Cleoriff — Thu, 29 Dec 2016 10:29:39 GMT

I changed mine easily enough via My O2 http://www.o2.co.uk/myo2 14 months ago when I was having problems getting emails in from this site...(though if the op can't log into My O2 then that will be a problem)

Re: Change email adress

MI5 — Thu, 29 Dec 2016 10:54:57 GMT

The op can't get the emails with the myo2 password hence my first reply.

Re: Change email adress

Cleoriff — Thu, 29 Dec 2016 10:58:42 GMT

@MI5 wrote:
The op can't get the emails with the myo2 password hence my first reply.

Exactly. Hence my hasty edit....:smileywink:

Re: Change email adress

MI5 — Thu, 29 Dec 2016 11:16:43 GMT

Yes indeed.
It's easy enough to change once you can log in.

Re: Change email adress

jonsie — Thu, 29 Dec 2016 11:18:22 GMT

CATCH 22....Need to call customer service as advised.