topic card details not being acepted on as a payment option in Other Products and Services

card details not being acepted on as a payment option

Anonymous — Thu, 22 Sep 2016 10:12:14 GMT

For some reason I have one card that is accepted to pay on but another card whose details are not being accepted as a payment option? The card is fine so not sure why O2 system doesnt accept it as a payment option?

Re: card details not being acepted on as a payment option

Cleoriff — Thu, 22 Sep 2016 10:25:32 GMT

@Anonymous it depends what card you are trying to use. There have been issues with card payments in the past but we thought they were resolved. You should ring CS http://www.o2.co.uk/contactus

Or if it is a regular payment then think about setting up a direct debit...?

Re: card details not being acepted on as a payment option

jonsie — Thu, 22 Sep 2016 11:21:11 GMT

Call O2 and register the card with customer service.

Re: card details not being acepted on as a payment option

MI5 — Thu, 22 Sep 2016 15:22:19 GMT

Maestro cards are no longer accepted, I don't think?