topic Re: PAC code in Other Products and Services

PAC code

Anonymous — Fri, 08 Apr 2016 17:42:34 GMT

Hello, I wanted the PAC code cause i wanna go with another network (giffgaff), I called 4445 and it gives me an 8 only-letters code, but giffgaff asks me for a different style of code. 'Please enter a valid Porting Authorisation Code (AAA111111)'

Re: PAC code

MI5 — Fri, 08 Apr 2016 17:45:05 GMT

You need to call again and get the correct code.

Re: PAC code

jonsie — Fri, 08 Apr 2016 17:45:06 GMT

It sounds like you have been given a PUK code. You need to call customer for a PAC.

Re: PAC code

Cleoriff — Fri, 08 Apr 2016 17:48:21 GMT

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Re: PAC code

Anonymous — Fri, 08 Apr 2016 18:00:27 GMT

Jonsie you 're right! I just called again and got the right code. Thanks a lot!!

Re: PAC code

Anonymous — Fri, 08 Apr 2016 18:45:43 GMT

I bought a new phone on weds with a £20 big bundles to;p up voucher. I rang o2 as I was told I needed a PAC code. being on Pay & Go it cost me £7 when I phoned customer services. After all that I was given the wrong code. At this rate I will have used up my £20 phoning again. Not a happy bunny to say the least.

Re: PAC code

MI5 — Fri, 08 Apr 2016 18:54:45 GMT

If you call 4445 from your o2 phone it will only cost you 25p per call at worst, but it's a free call on big bundle so I don't know how you managed to lose £7 ?

Re: PAC code

jonsie — Fri, 08 Apr 2016 18:57:31 GMT

If you bought a new phone on P&G then it will have to be on the network for the 12 months before they will unlock or give you a PAC which you need to take your number to a new network. Calls to customer service cost 25p not £7.00....

Re: PAC code

MI5 — Fri, 08 Apr 2016 19:03:43 GMT

Unless it's an iPhone.....?

Re: PAC code

jonsie — Fri, 08 Apr 2016 19:54:56 GMT

Yes....but calls still 25p or free....

Re: PAC code

MI5 — Fri, 08 Apr 2016 19:57:29 GMT

Yes, I said that but I meant not 12 months for an iPhone.

Re: PAC code

jonsie — Fri, 08 Apr 2016 20:01:59 GMT

@MI5 wrote:
Yes, I said that but I meant not 12 months for an iPhone.

Just merely agreeing mate

Re: PAC code

MI5 — Fri, 08 Apr 2016 20:08:46 GMT

Splendid

Re: PAC code

jonsie — Fri, 08 Apr 2016 20:17:11 GMT

Terrific:smileyhappy:

Re: PAC code

Cleoriff — Fri, 08 Apr 2016 20:41:48 GMT

Re: PAC code

Anonymous — Sun, 31 Jul 2016 12:54:26 GMT

12 months for a PAC code...WTH? Are you sure!?

Re: PAC code

Cleoriff — Sun, 31 Jul 2016 13:11:55 GMT

@Anonymous wrote:

12 months for a PAC code...WTH? Are you sure!?

I am hoping they got it by now @Anonymous

Re: PAC code

jonsie — Sun, 31 Jul 2016 13:25:32 GMT

12 months....impossible

Re: PAC code

MI5 — Sun, 31 Jul 2016 16:57:17 GMT

12 months to unlock a PAYG phone but you can have PAC at any time.