topic Re: Unlock contract phone after number has been transferred in Other Products and Services

Unlock contract phone after number has been transferred

Anonymous — Wed, 03 Feb 2016 18:02:53 GMT

Hi all,

I wish to buy my friends 5C O2 contract phone. Normally you go into MyO2, select your device, and unlock it.

However, they have already transferred their number to their new phone and SIM, so the 5C now has no signal. As such, it obviously can't now receive the unlock signal from O2.

In this scenario, how would you unlock the phone?

TIA

Re: Unlock contract phone after number has been transferred

MI5 — Wed, 03 Feb 2016 18:05:43 GMT

Fill out the form manually using the phones IMEI number and the phone number it was on.
Help here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294

Re: Unlock contract phone after number has been transferred

jonsie — Wed, 03 Feb 2016 18:16:39 GMT

Ask him to submit the form and quote the IMEI number of the 5C and there won't be any problem

Re: Unlock contract phone after number has been transferred

MI5 — Wed, 03 Feb 2016 19:53:14 GMT

Glad to have helped