topic Re: Fast track entry - O2 Forum Kentish Town? in Other Products and Services

Fast track entry - O2 Forum Kentish Town?

Anonymous — Fri, 23 Oct 2015 12:05:59 GMT

Hi all, I'm going to a gig at the Forum in Kentish Town, which, from looking at the venue website, is now an O2 venue, though I don't see any mention of it on the O2 website. I am quite new to O2 and was wondering if anyone can confirm that I can get fast track entry to this venue?

If the answer is yes, does that also apply to my guests (2 people) if they are not with O2? How do I get fast track entry, is there an app I need to show them on my phone, or do I get a text from O2?

Thanks, sorry if these have been answered elsewhere - I did go through the FAQs already.

Geraint

Re: Fast track entry - O2 Forum Kentish Town?

Cleoriff — Fri, 23 Oct 2015 12:27:59 GMT

I am not absolutely sure on this but I thought it was dependent on whether you bought tickets through O2 Priority...and/or whether there were fast track entry points at the particular venue? This is all I can find.

http://www.o2.co.uk/perks/perks-at-o2-venues

You may want to ring the actual venue itself?

Re: Fast track entry - O2 Forum Kentish Town?

MI5 — Fri, 23 Oct 2015 13:20:05 GMT

Maybe @Toby can find out.....?

Re: Fast track entry - O2 Forum Kentish Town?

Toby — Fri, 23 Oct 2015 13:22:10 GMT

Hi @Anonymous (Geraint), welcome

I'm Toby, the community manager. What date is the show itself? I can talk to the rest of the team and see what info I can gather.

Re: Fast track entry - O2 Forum Kentish Town?

Anonymous — Fri, 23 Oct 2015 14:13:55 GMT

Hi Toby, thanks for the reply. It's Sunday November 15th - Epica Ultimate Enigma with Eluveite and Scar Symmetry.

It would be good to know what the general policy is as we often go to gigs at the Academy Islington and occasionally Brixton as well. Specifically:

Do the tickets have to be purchased through O2 Priority or can they be purchased from Ticketmaster (for example)?
How do I demonstrate to the staff on the door that I am an O2 customer?
Does the fast track entry extend to my guests or do they also have to be with O2?

Thanks

Geraint

EDITED - sorry I mistyped your name!

Re: Fast track entry - O2 Forum Kentish Town?

Anonymous — Fri, 23 Oct 2015 14:19:26 GMT

Thanks Cleoriff, that's all I could find as well. Glad it's not just me being thick!!

Re: Fast track entry - O2 Forum Kentish Town?

Cleoriff — Fri, 23 Oct 2015 15:59:33 GMT

@Anonymous wrote:
Thanks Cleoriff, that's all I could find as well. Glad it's not just me being thick!!

There was another article I found that said to prove you were an O2 customer you just showed the O2 logo on your phone. (I actually can't find that now)

Re: Fast track entry - O2 Forum Kentish Town?

MI5 — Fri, 23 Oct 2015 16:05:30 GMT

What if you don't have an o2 logo on your phone?

Re: Fast track entry - O2 Forum Kentish Town?

Cleoriff — Fri, 23 Oct 2015 16:17:15 GMT

@MI5 wrote:
What if you don't have an o2 logo on your phone?

Oh I dunno Rich...I was just saying what I had read somewhere. Surely though if you werte with O2 it would display the O2 network?

Re: Fast track entry - O2 Forum Kentish Town?

MI5 — Fri, 23 Oct 2015 16:21:29 GMT

Mine shows "3"

Re: Fast track entry - O2 Forum Kentish Town?

Cleoriff — Fri, 23 Oct 2015 16:25:38 GMT

@MI5 wrote:
Mine shows "3"

Then you're stuffed. No fast track entry for you....

Re: Fast track entry - O2 Forum Kentish Town?

MI5 — Fri, 23 Oct 2015 16:28:14 GMT

Oh well.....

Re: Fast track entry - O2 Forum Kentish Town?

adamtemp64 — Sun, 25 Oct 2015 07:06:56 GMT

The only time I have used the fast track system they just looked at my phone to see the o2Uk on the status bar.

Re: Fast track entry - O2 Forum Kentish Town?

Cleoriff — Sun, 25 Oct 2015 07:20:35 GMT

Yes thats what I thought Adam....I read it in an article which I cant find now....

Re: Fast track entry - O2 Forum Kentish Town?

Cleoriff — Sun, 25 Oct 2015 07:27:07 GMT

I found it here on FB....

Re: Fast track entry - O2 Forum Kentish Town?

Anonymous — Tue, 27 Oct 2015 08:55:39 GMT

Thanks, I guess I should just ask the Forum then via their FB page?

Geraint

Re: Fast track entry - O2 Forum Kentish Town?

Toby — Tue, 27 Oct 2015 09:03:33 GMT

Hi @Anonymous

Sorry for my delay here! I see what else I can find out.

Re: Fast track entry - O2 Forum Kentish Town?

adamtemp64 — Tue, 27 Oct 2015 09:55:02 GMT

http://news.o2.co.uk/2015/10/12/new-o2-academy-venues-announced/

The partnership provides an array of benefits to O2 customers at each of the 19 O2 Academy venues, including 48-hour Priority Ticket access to shows, a fast track Priority queue, free cloakroom and many other perks.

Re: Fast track entry - O2 Forum Kentish Town?

Anonymous — Tue, 27 Oct 2015 14:19:48 GMT

Thanks @adamtemp64, that answers part of my question. @Toby, thanks I appreciate you looking into this for me!

Really just need to know if the benefits of fast track entry can be extended to my guests even if they are not on O2 network.

Thanks

Geraint

Re: Fast track entry - O2 Forum Kentish Town?

adamtemp64 — Tue, 27 Oct 2015 14:22:51 GMT

My guest got in with me in the fast track queue if that helps o2 acadmey bournemouth and the were not with o2 if you have the tickets for everyone in your party that should do it