topic Re: O2 is blocking my website in Other Products and Services

O2 is blocking my website

Anonymous — Thu, 19 Dec 2013 13:46:11 GMT

O2 is blocking www.peckhamvision.org for O2 users. When i go to http://urlchecker.o2.co.uk/urlcheck.aspx to check it says that it is being blocked under the Parental Control option, or something.

The website is not adult in content, it is just a local community website.

Can i have this website removed from the block list - it is preventing potential visitors from accessing.

I have tried several O2 online chats, emails, and even posted on this forum before (the post has been deleted, or at least i can't find it) and not had any reply from anyone who knows what they are talking about.

Re: O2 is blocking my website

Anonymous — Thu, 19 Dec 2013 13:51:51 GMT

You would need to phone O2

202 if on contract or 4445 if payg from a O2 phone or From a landline 0844 809 0202 - 5p / min

They should be able to assist or pass you to the right department.

We are all customers here too.

Re: O2 is blocking my website

adamtemp64 — Thu, 19 Dec 2013 13:52:56 GMT

using the checker above have you requested it is reclasified?

Re: O2 is blocking my website

adamtemp64 — Thu, 19 Dec 2013 13:56:34 GMT

When this content filtering started o2 also asked users to tweet them on @o2 but the checker allows you to submit it for review

Re: O2 is blocking my website

Anonymous — Thu, 19 Dec 2013 13:57:20 GMT

I tried that button but nothing has happened in about 2 months since i did it.

I'm not an O2 customer so i guess i will have to pay to call them (even though i really shouldn't have to)

Is that 0844 number the only way to contact them? Their email addresses have been closed and the online chat function has no one capable of resolving this issue on them.

thanks

Re: O2 is blocking my website

adamtemp64 — Thu, 19 Dec 2013 13:58:34 GMT

try the twitter route if you can @O2

Re: O2 is blocking my website

perksie — Tue, 13 Jun 2017 12:34:10 GMT

You could try snail mail:

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

Re: O2 is blocking my website

MI5 — Thu, 19 Dec 2013 17:28:24 GMT

Or you can EMAIL here.

Re: O2 is blocking my website

Anonymous — Fri, 20 Dec 2013 08:40:50 GMT

Thanks for all your help.

I have tried emailing them, if i don't hear anything for a while i may have to chase up with phone calls or an actual letter.

cheers

Re: O2 is blocking my website

adamtemp64 — Fri, 20 Dec 2013 08:50:48 GMT

Not sure but you have twitter and facebook links on your home page as it is parental control block only Could this be the reason I would realy use the twitter route as they can liase with the web side of things.

Parental control should only block under 12 year olds that parents have set up the blocking explained here http://www.o2.co.uk/parents/chatting so face book and twitter links will mean the parental control may well block the site but it is not an 18+ content filter which o2 call default saftey from looking up other urls in the checker..

Re: O2 is blocking my website

Anonymous — Fri, 04 Sep 2015 14:11:04 GMT

Hey Guys

My Website is being blocked to. My Site is where I make videos for business. I was reading that it was something due to google changes and some networks may have accidently blocked some sites that do not require parental guidence such as mine. I was advised to contact the O2 comunity for O2 to pick up on that to unblock it.

Kind regards

Ollie Blythe

Re: O2 is blocking my website

MI5 — Fri, 04 Sep 2015 14:00:00 GMT

Flagged for @Toby

Re: O2 is blocking my website

Toby — Fri, 04 Sep 2015 14:11:57 GMT

Hi Ollie,

Sorry to hear that its blocked. Please give customer service a call on 202 about this. I'll now close this thread, as its a very odd one :). If you run into trouble, do send me a message.

Re: O2 is blocking my website

jonsie — Fri, 04 Sep 2015 14:12:57 GMT

Just make sure there is no adult advertising such as betting etc.

Re: O2 is blocking my website

Toby — Fri, 04 Sep 2015 14:17:11 GMT

Thread now closed