topic Re: webmail not working in Other Products and Services

webmail not working

Anonymous — Thu, 14 Nov 2013 12:21:48 GMT

Hi guys I'm having trouble with o2 webmail.

When I log in my online account (o2 web site) it says "error 404 could not find page .

It might be temporarily unavailable. Or it might have been moved, updated or deleted.

Have you got the right web address? Try typing it in again, making sure there are no spaces or capital letters.

If it still doesn't work, try any of these options instead:

and I had to delete the account on may phone cause an error massage kept popping up saying "login failed sever changed password please enter updated password". And now I can't even reset this account on my phone, it keep saying wrong email address or password !!

can someone help me please ?!

Re: webmail not working

Bambino — Thu, 14 Nov 2013 12:25:04 GMT

O2 mail is shutting down, unless you're an O2 broadband customer. You should have been notified several months ago about this. http://www.o2.co.uk/o2email

Re: webmail not working

perksie — Thu, 14 Nov 2013 12:33:55 GMT

@Bambino, I have a feeling we're going to see quite a few posts like this!

It looks as if the shutdown may have started.

Re: webmail not working

Bambino — Thu, 14 Nov 2013 12:37:47 GMT

Yes, I think they're going to start coming thick and fast. I saw your other reply in a different thread. Have all these people been living under a rock recently? I'm sure we're going to see many posts saying 'I never received any email or text about this'.

Re: webmail not working

Anonymous — Thu, 14 Nov 2013 13:09:03 GMT

Thanks a lot for this information, I've looked at my email history and I have no traces of o2 telling me they were gonna do that !! Anyway thank you have a good day

Re: webmail not working

perksie — Thu, 14 Nov 2013 14:22:00 GMT

There was a discussion here:

http://community.o2.co.uk/t5/Other-Products-Services/O2-Email-Webmail-to-close/m-p/510096#U510096