topic Re: The £10 data Big bundle - HELP! in Pay As You Go

The £10 data Big bundle - HELP!

GrumpyOldGit13 — Mon, 03 Sep 2018 14:08:14 GMT

Hi guys....

I'm probably old enough to be your grandad, so please accept my apologies for this "rookie" question.

I've spent nearly 3 hours on "Live Chat" trying to get a clear answer to what I thought were two simple questions:-

1. In the £10 data Big Bundle, what UK numbers are included in my 500 minutes monthly allowance?.

I ask because if you look at the tariff, it says, for example 35p/min to UK landlines, but it doesn't say "after you have used up your monthly minutes allowance". I dont expect premium rate numbers to be included, and I expect the usual "0800" numbers to be free.

Looking at the charges, it looks like the majority of calls are relatively expensive compared to the "1/2/3 PAYG tariff", which can't be the case (can it?).

The other thing which isn't clear is :-

2. How to pay for the bundle.

OK, it's my first smart phone and I'm approaching 70, so I was sort of hoping to set up a standing order for £10/month, but reading the details it just keeps saying "until your credit runs out".

So how do I top it up? Do I have to remember to cal 4444? And what happens if I exceed any of the allowances and I have no credit left?

Does the phone cut out?

Do I get a sudden bill for the excess?

Do a herd of centaurs gallop past my window bearing a banner reading "Burn the Warlock"?

It's all quite confusing, so can any kind soul help a befuddled old fool?

Re: The £10 data Big bundle - HELP!

MI5 — Mon, 03 Sep 2018 16:11:04 GMT

Hi, all numbers starting 01,02,03 and 07 along with 0800 numbers are included in your allowances. The charges only apply once you run out of minutes.
Ways to top up are on this thread and you can set an auto top up so you don't have to remember
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

Re: The £10 data Big bundle - HELP!

Cleoriff — Mon, 03 Sep 2018 18:01:08 GMT

Welcome to the forum @GrumpyOldGit13

You're not old enough to be my grandad as I'm 3 years older than your good self and have learnt a lot since becoming a member of this forum.

As someone once said to me... 'the only daft question is the one you never ask'.

So, please pop back here anytime if you have more questions to ask

Re: The £10 data Big bundle - HELP!

EmilieT — Tue, 04 Sep 2018 15:24:47 GMT

Hi @GrumpyOldGit13 and welcome to the forum I hope you find all the information above useful, and don't hesitate to ask anything else - every question is welcome here!

Re: The £10 data Big bundle - HELP!

GrumpyOldGit13 — Tue, 04 Sep 2018 15:58:50 GMT

Very informative - thank you!

Re: The £10 data Big bundle - HELP!

GrumpyOldGit13 — Tue, 04 Sep 2018 16:04:24 GMT

Hi Cleoriff - nice to see some youngsters on a forum - I don't feel quite so lonely anymore!

Your quoted moto is one I use myself, having learned it several decades ago on a course for Systems Analysts at DISC (Dunchurc Industrial Staff College).

Some things just keep on getting better with age ( wish I was one, though!)...

Re: The £10 data Big bundle - HELP!

Cleoriff — Tue, 04 Sep 2018 19:14:44 GMT

@GrumpyOldGit13 Is that the Dunchurch near Rugby? Not far from me then. A Coventry 'kid' born and bred but live in Warwickshire now as the houses were much cheaper than Coventry back in the day.

Re: The £10 data Big bundle - HELP!

darrengf — Tue, 04 Sep 2018 22:00:36 GMT

@GrumpyOldGit13 Welcome to the forum. 😀👍

I can see that you have been well looked after.

As as the others have said, you are always welcome on the forum and never be afraid to ask any question. There is no such thing as a daft question 👍 and @Cleoriff is right is saying the only daft question is the one you don’t ask.

How you getting on with your smart phone, do you need any help?

And if any any one starts galloping with signs outside my window saying burn the Warlock, I’m going to lock the doors and windows and start rocking. Mmmmm help

Re: The £10 data Big bundle - HELP!

darrengf — Tue, 04 Sep 2018 22:06:09 GMT

Just asked @Marjo or @EmilieT to move it to PAYG section if we can for you 😀👍

Re: The £10 data Big bundle - HELP!

GrumpyOldGit13 — Wed, 05 Sep 2018 11:13:57 GMT

Hi all....

Yes, the Dunchurch was the one near Rugby, and that was in the days when we defined "foreigners" as "anyone what spoke funny", so as a native of God's Own County (if you have to ask, you're beyond hope!) there were plenty of "furriners" about.

For what it's worth, finding out "How to ... ... ..." on a Moto C is damned near impossible on Mr. Google.

Presumably Lenovo have paid Google to push their more recent models to the top of the results list, and even the apparently relevant results seem to be included because of something like "... unlike the Moto C, on the Moto G4 you can ...".

That's why I find the forums like these invaluable!

And as a further (faintly) related topic, if like me you're registered blind, demonstrably daft and have fat arthritic fingers, try the FREE MessagEase keyboard application. It's FREE, it's only got nine big keys, and even an approximate prod / swipe works on this FREE application when selecting letters, the "keypad" is programmable, and it has "Macros", or shortcut keys, (e.g. keying "@wfbt" results in "Waiting for urgent brain transplant")

And did I mention that it's FREE?

And no, I don't work for them or have shares in them; neither am I married to the CEO or even the Assistant Tea-stirrer's Mate.

It's just a bloody good FREE application.

And it's FREE.

(Perhaps the virtual worship of the word "free" may give a hint to the location of "God's Own County"?)

Re: The £10 data Big bundle - HELP!

Cleoriff — Wed, 05 Sep 2018 12:32:58 GMT

Hi @GrumpyOldGit13

Gods Own County is Yorkshire or so my Gran used to tell me?

Though I have Irish friends who claim it's wherever they live in Ireland.

The fact you say it's a FREE app points to Yorkshire to me...

Thanks for the info anyway. I'm sure it will be helpful to many ...

Re: The £10 data Big bundle - HELP!

GrumpyOldGit13 — Wed, 05 Sep 2018 13:09:53 GMT

How dare you suggest that God's Own County could be anywhere except Yorkshire?

Please don't tell me I've been in communication with (I hardly dare say it)

a L a n c a s t r i a n (shudder!!!)

Re: The £10 data Big bundle - HELP!

Cleoriff — Wed, 05 Sep 2018 13:32:15 GMT

@GrumpyOldGit13 wrote:
How dare you suggest that God's Own County could be anywhere except Yorkshire?
Please don't tell me I've been in communication with (I hardly dare say it)
a L a n c a s t r i a n (shudder!!!)

Just to warn you to be very careful @GrumpyOldGit13

One of my closest friends and a senior member on this forum is @jonsie A Lancastrian...

I say this as you may need his help on here one day....

Re: The £10 data Big bundle - HELP!

Cleoriff — Wed, 05 Sep 2018 13:34:31 GMT

As for me? I'm a Coventry 'kid'. My 'adopted' Grandma lived in South Elmsall in Yorkshire.

Re: The £10 data Big bundle - HELP!

GrumpyOldGit13 — Wed, 05 Sep 2018 13:39:10 GMT

You have my deepest sympathy.

I'm sure you wouldn't have to try too hard to get a real friend!

Re: The £10 data Big bundle - HELP!

jonsie — Wed, 05 Sep 2018 23:12:25 GMT

@GrumpyOldGit13 wrote:
How dare you suggest that God's Own County could be anywhere except Yorkshire?
Please don't tell me I've been in communication with (I hardly dare say it)
a L a n c a s t r i a n (shudder!!!)

Hey.....how very dare you...?!!!??

Re: The £10 data Big bundle - HELP!

Cleoriff — Wed, 05 Sep 2018 23:16:46 GMT

@jonsie wrote:
@GrumpyOldGit13 wrote:
How dare you suggest that God's Own County could be anywhere except Yorkshire?
Please don't tell me I've been in communication with (I hardly dare say it)
a L a n c a s t r i a n (shudder!!!)
Hey.....how very dare you...?!!!??

@GrumpyOldGit13I told you not to upset @jonsie

It's the War of the Roses all over again

Re: The £10 data Big bundle - HELP!

Anonymous — Thu, 06 Sep 2018 07:47:20 GMT

I'm from West Yorkshire ... & ... after many years moving home following my then husband with his career ... I'm now back in God's Own County / God's Green Acre ... living for a goodly number of years in Skipton, North Yorkshire ... now't like coming back home

Re: The £10 data Big bundle - HELP!

GrumpyOldGit13 — Thu, 06 Sep 2018 09:34:47 GMT

Ee bah gum lass, tha's reyt!

Re: The £10 data Big bundle - HELP!

Anonymous — Thu, 06 Sep 2018 11:38:25 GMT

@GrumpyOldGit13 wrote:
Ee bah gum lass, tha's reyt!

Hi @GrumpyOldGit13 ... you have a cracking sense of humour ... ... and yes, I can be a bit of a grumpy old git too here on the O2 Community ... = ... the regulars, some of whom you have met, on this your thead, know I can 'throw a monk' as-it-were ... I am a permanent tech novice, but eg @Cleoriff @jonsie @darrengf & member of the admin team @EmilieT who have posted on your thread are very very knowledgeable about tech

Pop over to the Virtual Lounge in Off-Topic there'll be a pint of best bitter waiting for you

Edited for spelling