topic Re: Number to o2 in Pay As You Go

Number to o2

Jasper — Fri, 27 Jul 2018 15:36:41 GMT

I brought my number to o2 now when I try to manage my account, security text is sent too my old number so I do not receive it told them several times but noting happens. So I can not get in to my account to manage my details

Re: Number to o2

Anonymous — Fri, 27 Jul 2018 15:48:36 GMT

When you say your old number, do you mean the number that came with the SIM?

Did you register with My O2 prior to the transfer?

What happens if you try a reset using your e-mail?

Re: Number to o2

MI5 — Fri, 27 Jul 2018 16:04:48 GMT

Call customer services and get them to reset your account.
http://www.o2.co.uk/contactus

Re: Number to o2

Jasper — Sat, 28 Jul 2018 07:20:55 GMT

Had a o2 number and brought my number to o2 from 3 network to keep, but keep getting text sent to old o2 number ( security text ) that dos'nt work reported and they are working on it. Then I can manage my deails.

Re: Number to o2

MI5 — Sat, 28 Jul 2018 08:26:45 GMT

If done as advertised you’ll need to wait for o2 to fix it for you.

Re: Number to o2

Jasper — Sat, 28 Jul 2018 15:13:03 GMT

I will wait

Re: Number to o2

MI5 — Sat, 28 Jul 2018 16:15:59 GMT

Keep chasing customer service if it's taking too long.....

Re: Number to o2

EmilieT — Thu, 02 Aug 2018 10:21:27 GMT

Hi @Jasper, please let us know how you're getting on with this Did you make any progress since you last posted?

Re: Number to o2

Jasper — Sat, 04 Aug 2018 07:21:09 GMT

Manage my details " security text " is still being sent to wrong number that dos'nt work. Every thing works but that. Thanks for answering. Have a nice day. Jasper

Re: Number to o2

Cleoriff — Sat, 04 Aug 2018 07:25:05 GMT

Did you ask O2 to reset your account @Jasper

Re: Number to o2

Jasper — Sat, 04 Aug 2018 14:09:38 GMT

I have managed to get my number changed. Just shows you have to be patient... Jasper

Re: Number to o2

Jasper — Sat, 04 Aug 2018 14:13:35 GMT

Number done thanks for the interest shown. Jasper

Re: Number to o2

MI5 — Sat, 04 Aug 2018 14:17:52 GMT

Pleased to hear it

Re: Number to o2

Cleoriff — Sat, 04 Aug 2018 16:59:12 GMT

Good news.

Re: Number to o2

jonsie — Sat, 04 Aug 2018 17:02:26 GMT

On a Saturday? Maybe Friday ....

Re: Number to o2

EmilieT — Mon, 06 Aug 2018 07:47:13 GMT

Good to hear, thanks for coming back to let us know @Jasper

Re: Number to o2

Jasper — Thu, 16 Aug 2018 07:15:00 GMT

Did you find yourself. If not call out your name.

Re: Number to o2

jonsie — Fri, 17 Aug 2018 00:10:00 GMT

@Jasper wrote:
Did you find yourself. If not call out your name.

Nope I'm not expecting me back at any time soon. I think I've met a fairy in some far eastern massage grotto. Hope I'm enjoying myself because I'm lost without me....

Re: Number to o2

Jasper — Fri, 17 Aug 2018 16:54:47 GMT

Probably you can't find yourself because you put your shoes on the wrong feet and they went in the wrong direction, you may meet yourself coming back from were you can't find yourself,