topic Re: Can I add a second number to My02? in Pay As You Go

Can I add a second number to My02?

ggabu — Fri, 04 May 2018 14:54:52 GMT

Can I add a second number to My02?

I only have one email address, and as it is already registered I could not create a new account with it. Also, it's a bit awkward having a separate account for each number anyway, so adding more than one number to the same My02 account is what I am looking for.

Re: Can I add a second number to My02?

MI5 — Fri, 04 May 2018 15:03:59 GMT

Yes, just login with your current account and purchase a new phone. Make sure you don’t upgrade though. You need a new contract.

Or, if you already have another just use the option to “Bring in other products” on the Home page of your MyO2.

Re: Can I add a second number to My02?

jonsie — Fri, 04 May 2018 22:40:41 GMT

The problem is that bringing in other products usually requires the product to be registered to a different email address. If you only have the one, most providers let you set up an alias email address which can be used for this but it has no impact on your normal email. Who is your email provider?

Re: Can I add a second number to My02?

EmilieT — Tue, 08 May 2018 14:42:59 GMT

How are you getting on with this @ggabu? Any progress on setting this up since you last posted?

Re: Can I add a second number to My02?

ggabu — Tue, 08 May 2018 16:46:34 GMT

@EmilieTUnfortunately, there simply is no option to add a second number in an existing My02 account. The only option seems to be that I need a separate My02 account for each number, which is not at all helpful.

I am surprised, I cannot be the only person who has more than one O2 mobiles, it seems to be such an obvious feature.

Re: Can I add a second number to My02?

MI5 — Tue, 08 May 2018 16:50:21 GMT

Do you already have the second number you want to add?

Re: Can I add a second number to My02?

jonsie — Wed, 09 May 2018 02:17:58 GMT

@ggabu wrote:
@EmilieTUnfortunately, there simply is no option to add a second number in an existing My02 account. The only option seems to be that I need a separate My02 account for each number, which is not at all helpful.

I am surprised, I cannot be the only person who has more than one O2 mobiles, it seems to be such an obvious feature.

There is a way of doing but as I said, you do need to create another email/throwaway address. That's assuming you already have the two mobile phone numbers.