topic Re: Sim in Pay As You Go

Sim

Mark33 — Sun, 04 Mar 2018 01:35:33 GMT

Hi my sim card randomly changes phone numbers and also deletes whole numbers it's not the phone as this has happened in other phones,not good if you needed to call someone urgently and find the numbers changed or been deleted. Does this mean my sim is corrupted somehow???

Re: Sim

jonsie — Sun, 04 Mar 2018 01:42:06 GMT

It may well be if it happens in other phones.

Are you using the sim card to store numbers? If they are backed up to Google or the Cloud then the numbers should be stored on the phone.

Re: Sim

Mark33 — Sun, 04 Mar 2018 02:09:52 GMT

I have backed up to google thankfully because I have to import from there everytime a number changes,so annoying.

Re: Sim

Bambino — Sun, 04 Mar 2018 04:07:22 GMT

@Mark33 You can go into an O2 store and they will swap your account to a new sim card for free. It can take up to 24 hours for the swap, but it's normally much quicker than that.

Re: Sim

Mark33 — Sun, 04 Mar 2018 09:40:13 GMT

Thank you all for your help.