topic Re: new sim supplied, when the number tested shows as a Tiawan number in Pay As You Go

new sim supplied, when the number tested shows as a Tiawan number

Anonymous — Thu, 22 Feb 2018 12:34:17 GMT

when the number tested shows as a Taiwan number

Re: new sim supplied, when the number tested shows as a Tiawan number

Cleoriff — Thu, 22 Feb 2018 12:41:04 GMT

@AnonymousHave you tried to activate the sim? https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If you are having problems give customer services a call and ask for a new one https://www.o2.co.uk/contactus

Or if close to an O2 store , pop in there...

Re: new sim supplied, when the number tested shows as a Tiawan number

MI5 — Thu, 22 Feb 2018 12:40:23 GMT

Can you explain what you mean please?

Re: new sim supplied, when the number tested shows as a Tiawan number

Anonymous — Thu, 22 Feb 2018 12:43:04 GMT

Hi, thanks for the quick responce. Tried to find the new number, used the one on the card and sim. Made no sence, number is 0066802816644. This is the prefix code for Bankok.

Re: new sim supplied, when the number tested shows as a Tiawan number

Cleoriff — Thu, 22 Feb 2018 12:46:07 GMT

@Anonymouswrote:
Hi, thanks for the quick responce. Tried to find the new number, used the one on the card and sim. Made no sence, number is 0066802816644. This is the prefix code for Bankok.

Have you tried the sim in the phone?

Re: new sim supplied, when the number tested shows as a Tiawan number

MI5 — Thu, 22 Feb 2018 12:48:29 GMT

That is the serial number, not phone number.

Re: new sim supplied, when the number tested shows as a Tiawan number

MI5 — Thu, 22 Feb 2018 13:05:32 GMT

All UK mobile numbers start with 07
It will be on the packaging.

Just top up to start using it https://www.o2.co.uk/help/pay-as-you-go/topping-up

Re: new sim supplied, when the number tested shows as a Tiawan number

Cleoriff — Thu, 22 Feb 2018 12:56:36 GMT

@AnonymousJust pop the sim in the phone and follow the link to activate iit (if needed)

Re: new sim supplied, when the number tested shows as a Tiawan number

MI5 — Thu, 22 Feb 2018 12:57:47 GMT

PAYG sims are already activated.

Re: new sim supplied, when the number tested shows as a Tiawan number

Bambino — Thu, 22 Feb 2018 15:14:06 GMT

The number the OP quoted is too many numbers for a mobile number anyway.

Re: new sim supplied, when the number tested shows as a Tiawan number

jonsie — Thu, 22 Feb 2018 18:36:42 GMT

Text MY NUMBER to 2020

Re: new sim supplied, when the number tested shows as a Tiawan number

Anonymous — Fri, 23 Feb 2018 11:06:36 GMT

HI, found out it was indeed the serial number (Doh). What I received was a blank sim to match to my existing phone, thats why there was no new number on card. Gave up trying to navigate the O2 phone system and contacted the nearest O2 shop. Getting new sim from them. Thanks to all who replied.

Re: new sim supplied, when the number tested shows as a Tiawan number

MI5 — Fri, 23 Feb 2018 11:13:21 GMT

Ah, you should have said.
All you need is a sim swap http://swapmysim.o2.co.uk/

Re: new sim supplied, when the number tested shows as a Tiawan number

Cleoriff — Fri, 23 Feb 2018 11:15:21 GMT

@MI5wrote:
Ah, you should have said.
All you need is a sim swap http://swapmysim.o2.co.uk/

Yes, absolutely no need for another sim to be sent @Anonymous. You could do this now....

Re: new sim supplied, when the number tested shows as a Tiawan number

Marjo — Fri, 23 Feb 2018 11:22:29 GMT

Hi @Anonymous just wanted to check how you're getting on with this, hopefully everything goes well with your new SIM. Please do update us on your progress when you have any news?