topic Re: Outgoing calls within EU are restricted in Pay As You Go

Outgoing calls within EU are restricted

Iza7 — Tue, 04 Nov 2025 13:49:42 GMT

Outgoing calls within EU are restricted for no reason. What to do?

Re: Outgoing calls within EU are restricted

madasaf1sh — Tue, 04 Nov 2025 14:03:04 GMT

How long has the o2 Pay As You Go sim, been in the EU?, as if it is over 63 days and you have no credit then you wont be able to make any calls...

You can also try selecting another local network, as not all EU networks support PAYG

https://www.o2.co.uk/eu-roaming

Contact details for o2 you will be best using Social Media - Facebook and Instagram

Re: Outgoing calls within EU are restricted

Iza7 — Thu, 06 Nov 2025 10:47:14 GMT

Thank you.
42 days abroad. Credit loaded in plus. Changing another local network didn't help.
When I dial british number I immediately hear voice message 'your calls are restricted'.
I will try to contact o2 via social media, thanks for the tip

Re: Outgoing calls within EU are restricted

Enlli — Thu, 06 Nov 2025 11:02:03 GMT

Have you been away before this in the last 4 months

The Terms state Using our inclusive roaming services outside the UK for more than 63 days in any four-month period is what we consider to be unfair use.

Re: Outgoing calls within EU are restricted

Iza7 — Thu, 06 Nov 2025 11:28:03 GMT

I might have been, yes. But according to o2 going over 63 days results in additional charges, not blocking calls

Re: Outgoing calls within EU are restricted

Enlli — Thu, 06 Nov 2025 11:39:22 GMT

@Iza7 wrote:
I might have been, yes. But according to o2 going over 63 days results in additional charges, not blocking calls

Are you contract because you posted in PAYG.

In that case you would need to have funds available which are not your normal top up