topic Bundle in Pay As You Go

Bundle

UB1 — Fri, 29 Aug 2025 13:33:26 GMT

Hi,

I’ve selected a bundle. It’s saying it is active. However my balance keeps going down? Any ideas how I correct that?

madasaf1sh — Fri, 29 Aug 2025 14:06:39 GMT

No one on here has access to your account so tell you anything about it..
You need to call Customer Services on 4445 or look at this guide

Oxonian — Fri, 29 Aug 2025 18:38:02 GMT

MI5 — Sun, 31 Aug 2025 12:55:28 GMT

Your balance decreasing could be because of usage outside of your included allowances, such as international calls, premium texts etc.

Guide here