topic Wi-Fi calling in Pay As You Go

Wi-Fi calling

Ez2610 — Sun, 06 Jul 2025 11:43:36 GMT

Hello, new here but O2 user since 1994 (same number too, only mentioned to evidence how antediluvian I am).

I pay £30 a month principally for the data roaming in Europe but I cannot get Wi-Fi calling on my iPhone 11 Pro. It’s offered in the mobile data menu but says ‘contact O2’… I’ve tried calling - useless- texting- useless so given up.

is this because I am on pay as you go? I don’t have a mobile signal at my home and want to be able to access emergency services using Wi-Fi calling.

thank you, Ez

Re: Wi-Fi calling

jonsie — Sun, 06 Jul 2025 11:47:07 GMT

The last we knew wifi calling is not available on PAYG

Having said that 5G wasn't available until recently so O2 may be implementing it soon?

Re: Wi-Fi calling

Spindle — Fri, 11 Jul 2025 15:08:27 GMT

It says in the FAQs here that PAYG customers are getting 4G and WiFi calling by the end of the year.

https://www.o2.co.uk/help/international-and-network/network-and-coverage/3g-switch-off

Re: Wi-Fi calling

Oxonian — Fri, 11 Jul 2025 17:53:53 GMT

Thanks @Spindle ! 👍