topic Unable to receive calls lately, mainly indoors in Pay As You Go

Unable to receive calls lately, mainly indoors

Beqashino — Fri, 25 Apr 2025 17:07:58 GMT

Hello. I have a PAYG £10 big bundle package. Lately, for a few weeks, I am unable to receive/give calls, mainly indoors. For some reason mobile coverage has become very poor. Anyone else experiencing same issue? What to do? I live in Chiswick/Hammersmith area of London.

Re: Unable to receive calls lately, mainly indoors

Enlli — Fri, 25 Apr 2025 17:29:36 GMT

See if these help

Download the My Network App to monitor and record faults

https://www.o2.co.uk/apps/my-network

Re: Unable to receive calls lately, mainly indoors

MI5 — Fri, 25 Apr 2025 23:36:17 GMT

@Beqashino

Re: Unable to receive calls lately, mainly indoors

Beqashino — Sat, 26 Apr 2025 16:20:33 GMT

Unfortunately it did not help.. don't understand how calling could still be a problem in 21st century.

Re: Unable to receive calls lately, mainly indoors

Enlli — Sat, 26 Apr 2025 16:28:18 GMT

Well if none of that helped you could try a SIM swap and see if that improves things.

May be worth getting cheap PAYG SIMs from other networks to see which is best for your

Big problem in UK is getting planning permission for masts, and the usual NIMBY brigade who want coverage but not masts