https://community.o2.co.uk/t5/Pay-As-You-Go/Plan-upgrade/m-p/1789277#M37108 <P>contact for customer service and also social media are here</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Mon, 14 Apr 2025 13:02:33 GMT jonsie 2025-04-14T13:02:33Z https://community.o2.co.uk/t5/Pay-As-You-Go/Plan-upgrade/m-p/1789275#M37107 <P>I upgraded from payg to a rolling plan and received a confirmation email. Since then I have heard nothing, and my balance is now zero. I paid £5 as requested for the first payment. I cannot find any contact for customer service. Can anyone help, thanks?</P> Mon, 14 Apr 2025 12:41:51 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Plan-upgrade/m-p/1789275#M37107 Austriaman 2025-04-14T12:41:51Z https://community.o2.co.uk/t5/Pay-As-You-Go/Plan-upgrade/m-p/1789277#M37108 <P>contact for customer service and also social media are here</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Mon, 14 Apr 2025 13:02:33 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Plan-upgrade/m-p/1789277#M37108 jonsie 2025-04-14T13:02:33Z https://community.o2.co.uk/t5/Pay-As-You-Go/Plan-upgrade/m-p/1789280#M37109 <P>A rolling plan is still classed as PAYG.</P><P>You will need to set up a Continuous Payment Authority on your Debit Card</P><P>This page gives all the information&nbsp;</P><P><A href="https://www.o2.co.uk/rolling-plan" target="_blank">https://www.o2.co.uk/rolling-plan</A></P> Mon, 14 Apr 2025 13:04:42 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Plan-upgrade/m-p/1789280#M37109 Enlli 2025-04-14T13:04:42Z