topic Re: Simply Pay as you Go Tariff discontinued in Pay As You Go

Simply Pay as you Go Tariff discontinued

RoboGramps — Thu, 09 Jan 2025 12:50:39 GMT

Hi,

I've just received a Text saying that the tariff that I'm on is going to be discontinued. And I'm going to be transferred to one called Standard PAYG Ultra for £10 a month. This has confused me a little. (Be patient I'm old )

The message is as follows:

"Your O2 tariff Simply Pay as you Go will soon be discontinued, so we're updating you to a new one. Don't worry your tariff cost won't increase. This'll happen between January - March 2025. Your new Pay as you Go tariff will be the Standard PAYG Ultra for £10 a month, giving you 1000 mins, 3000 texts, 1GB Data & 50 MMS - you'll keep your top up for usage outside these allowances. We'll be in touch a few days before the switch. For more info visit"

It then gives me a link.

It's just occurred to me, "you'll keep your top up for usage outside these allowances" Is this £10 a month for the allowance when I top up ? And I don't have to pay monthly ? It is isn't it ?

Sorry this has confused me a little as I don't use my phone very often, it's not even a smart phone. I would just like to make sure about this.

Regards.

Re: Simply Pay as you Go Tariff discontinued

MI5 — Thu, 09 Jan 2025 13:06:41 GMT

@RoboGramps wrote:
It's just occurred to me, "you'll keep your top up for usage outside these allowances" Is this £10 a month for the allowance when I top up ? And I don't have to pay monthly ? It is isn't it ?

@RoboGramps

Yes, that's how I understand it.

For 30 days after you top up, you will get those allowances, then after 30 days, you will start using your £10.

Remember to make a chargeable call at least once every 3 months to keep sim active.

Re: Simply Pay as you Go Tariff discontinued

Enlli — Thu, 09 Jan 2025 13:07:14 GMT

After the first month then £10 can be used to pay for calls and text at the rate advertised

https://www.o2.co.uk/help/pay-as-you-go/simply-pay-as-you-go

I would advise making a chargeable call once every three months to keep it active

Re: Simply Pay as you Go Tariff discontinued

RoboGramps — Thu, 09 Jan 2025 13:28:42 GMT

That's great, Thank you.

When you say make a chargeable call. I haven't done one in a while, would calls and texts coming in count ? as I'm really only using it for that at the moment. With securing texts from websites.

Re: Simply Pay as you Go Tariff discontinued

MI5 — Thu, 09 Jan 2025 13:30:20 GMT

@RoboGramps

No, I was quite clear with make a chargeable call.

Nothing else is sufficient and obviously 0800 numbers don't count either.

Re: Simply Pay as you Go Tariff discontinued

Enlli — Thu, 09 Jan 2025 13:51:14 GMT

As mentioned, that does not work anymore.

O2 really would like to get rid of PAYG and will use any means to disconnect customers

Re: Simply Pay as you Go Tariff discontinued

RoboGramps — Fri, 10 Jan 2025 11:44:15 GMT

Ok Thanks.

Re: Simply Pay as you Go Tariff discontinued

jonsie — Fri, 10 Jan 2025 12:28:50 GMT

Re: Simply Pay as you Go Tariff discontinued

MI5 — Fri, 10 Jan 2025 12:19:07 GMT

You're welcome @RoboGramps

Re: Simply Pay as you Go Tariff discontinued

1939er — Sat, 11 Jan 2025 10:51:18 GMT

I am in the same position as RoboGramps: I have only a dumbphone which I use only for a few texts and fewer calls and only top up £10 online about every two months. Can I just ignore any future o2 texts about the tariff change to which RoboGramps refers? Thank you. 1939er

Re: Simply Pay as you Go Tariff discontinued

MI5 — Sat, 11 Jan 2025 11:21:24 GMT

You can ignore the texts @1939er but it won't stop the tariff change happening.

Re: Simply Pay as you Go Tariff discontinued

Cleoriff — Sat, 11 Jan 2025 11:25:06 GMT

@1939er wrote:
I am in the same position as RoboGramps: I have only a dumbphone which I use only for a few texts and fewer calls and only top up £10 online about every two months. Can I just ignore any future o2 texts about the tariff change to which RoboGramps refers? Thank you. 1939er

No I'm afraid not @1939er

O2 will change you to this new tariff whether you like it or not.

If you don't follow the guidelines, O2 will disconnect you I'm afraid.

Re: Simply Pay as you Go Tariff discontinued

Oxonian — Sat, 11 Jan 2025 19:56:26 GMT

Depending what you use your 'phone for @RoboGramps, you might find a better deal on a Big Bundle here :-

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If you don't have a smartphone, the £5.00 per month deal - with no data - might be worth considering ?

Re: Simply Pay as you Go Tariff discontinued

MI5 — Sat, 11 Jan 2025 20:00:56 GMT

Unlikely be be more cost effective than the deal that has been offered tbh.

In fact, I can guarantee it will cost more to run it.

Re: Simply Pay as you Go Tariff discontinued

jonsie — Sat, 11 Jan 2025 20:02:44 GMT

Yep £60/year opposed to £10-20/year

Re: Simply Pay as you Go Tariff discontinued

MI5 — Sat, 11 Jan 2025 20:23:52 GMT

Genius maths

Re: Simply Pay as you Go Tariff discontinued

Elle1 — Sun, 12 Jan 2025 14:53:03 GMT

I got the same message as RoboGramps and also only use my phone for emergencies, so definitely don't want or need the tariff they are going to put me on. Also, do I lose the existing money I have on my unlimited plan, or do I have to request a refund? Is it legal for O2 to keep this money? Should I quickly go onto the £5 a month bundle before they move me to the £10 one. Please excuse me asking all these questions, but I'm rather elderly and don't understand. Thankyou.

Re: Simply Pay as you Go Tariff discontinued

MI5 — Sun, 12 Jan 2025 14:55:14 GMT

@Elle1

You won't lose any credit and the tariff you are being offered is way cheaper than the £5 one.

That post is pointless apart from causing confusion.

Re: Simply Pay as you Go Tariff discontinued

Oxonian — Sun, 12 Jan 2025 15:29:30 GMT

OP has quoted :-

"Your new Pay as you Go tariff will be the Standard PAYG Ultra for £10 a month...."

I am reading that as £10 per month every month, so the Big Bundle at £5 per month is surely cheaper ?

Re: Simply Pay as you Go Tariff discontinued

MI5 — Sun, 12 Jan 2025 15:43:28 GMT

No, it isn't £10 every month.

It's £10 to get the allowances and the £10 is retained as credit and can be used in subsequent months for use at standard rates.