topic Re: hello in Pay As You Go

hello

tomifalore — Wed, 04 Dec 2024 18:02:30 GMT

This is EXTRA annoying. MY NUMBER IS *********** AND I I JUST WANT TO SWITCH TO PAY AS YOU GO. I am out of the country for a year and I wan to switch, I was on call for over 1 hour wiht customer care today just to be told I have to order a pay as you go sim online to which in order to LOG IN AGAIN online, I have to put on my phone and BE CHARGED AGAIN, only for me not get a text another dead end again

Nothing done another month of getting CHARGED even though I am not in the country , also charged for putting on the phone.

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Re: hello

TallTrees — Wed, 04 Dec 2024 17:51:06 GMT

You should immediately remove your private telephone number @tomifalore

FLAGGED

Re: hello

TallTrees — Wed, 04 Dec 2024 17:59:00 GMT

@tomifalore

You can contact o2 customer services on social media

All contacts here

Re: hello

Enlli — Wed, 04 Dec 2024 17:59:33 GMT

Yes, you need a PAYG SIM first. This will only be delivered to a UK address

Once that is activated you can then migrate your contract number across which will close that account.

Re: hello

MI5 — Wed, 04 Dec 2024 18:02:44 GMT

@tomifalore

You'll need a PAYG sim which will onlt be posted to a UK address.

I fail to see how this problem of your own making is now something to berate O2 over.

JYou will also be charged an early termination fee if you do get to do it and your contract hasn'tr reached it's minimum term yet.

You may also find that you can use your contract abroad for a lot less than a PAYG sim.