topic Re: Missing O2 rewards One4all voucher in Pay As You Go

O2 rewards

Claire1215 — Wed, 04 Dec 2024 12:34:32 GMT

Hi anyone receive their o2 rewards One4all card ? Been about 2-3 months and not received anything ?

Re: O2 rewards

jonsie — Wed, 04 Dec 2024 12:36:26 GMT

Your best option is to call customer service on 4445

Or use social media

Missing O2 rewards One4all voucher

Claire1215 — Wed, 04 Dec 2024 12:56:39 GMT

Just so poke to advisor regarding my missing o2 rewards gift card given as part of the get 10% back on all your top ups (when you have saved enough) and he basically said he didn’t know what I was talking about and to go to an o2 shop ? Why are they advertising this then in their app and letting you change your balance to one of these gift cards !!

Re: Missing O2 rewards One4all voucher

madasaf1sh — Wed, 04 Dec 2024 13:12:39 GMT

@Claire1215

You may have got through to either a new agent or an incompetent one, all we can recommend is to call again or contact o2 via Social Media

Re: Missing O2 rewards One4all voucher

Enlli — Wed, 04 Dec 2024 13:19:53 GMT

@Claire1215 Think you posted on this earlier

Sadly, as we are all customers here, people can only point you back to O2.

It's not unusual for advisors not to know about things. Whether this is by accident or design is hard to say.