topic Re: Contract phone delivery in Pay As You Go

Contract phone delivery

Shanny98_ — Mon, 02 Dec 2024 13:11:21 GMT

Hi there, i ordered a contract phone on Friday. i keep getting this text “O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carrier will text you with updates. Thanks.” i was wondering when ideally it will be delivered as i’ve also had no dispatch email.

Re: Contract phone delivery

MI5 — Mon, 02 Dec 2024 13:14:34 GMT

@Shanny98_

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Re: Contract phone delivery

anonemxxx — Fri, 06 Dec 2024 22:08:40 GMT

I ordered an iPhone 15 Pro Max on 3rd December, was due for delivery on 4th December. I have also received the same text as you daily. On the app, my order still says processing. I haven't contacted o2 since I very much doubt they will be very helpful about it. Sadly I think there clearly is a backlog of all orders or something as ive seen quite a few people with this issue now so we will just have to wait. Please let me know if you get yours soon though! hopefully we wont be waiting too long.

Re: Contract phone delivery

Oxonian — Sat, 07 Dec 2024 16:17:00 GMT

@anonemxxx

if that question is aimed at @Shanny98_, it needs a tag thus. 👍

Re: Contract phone delivery

Shanny98_ — Sun, 08 Dec 2024 11:20:37 GMT

I will most definitely let you know Still not heard a thing unfortunately. Hoping i get it soon as i’ve got no phone at the moment & desperately need a new one for appointments etc…I ordered mine of the 30th & was meant to be delivered on the 3rd. I’ll definitely keep you updated if i hear anything, i don’t think we’ll get our orders for a while as i’ve been checking on twitter & hundreds of people have the same issue.

Re: Contract phone delivery

Oxonian — Sun, 08 Dec 2024 17:13:23 GMT

@Shanny98_

If that post is aimed at @anonemxxx, it needs a tag thus ! 👍