topic Re: classic pay and go in Pay As You Go

classic pay and go

Mick70 — Mon, 14 Oct 2024 14:01:31 GMT

I have received a text to say that I have to have a new sim for my classic pay as you go phone (which is working ok} . When i contacted o2 they said i would have to have a monthly contract which i don't want. Does any one know is this correct.

Re: classic pay and go

jonsie — Mon, 14 Oct 2024 14:06:53 GMT

No a monthly account is not necessary

Complete lies from the agent

Call into an O2 store with photo ID and they will supply a new sim and swap the account details over free of charge along with your number

Re: classic pay and go

Mick70 — Mon, 14 Oct 2024 14:17:51 GMT

Thank you for your prompt reply jonsie, I was concerned as it is an old sim/phone only used occasionally. I guess its another naughty sales trick. Will call into my local o2 shop and have words. Thanks again.

Re: classic pay and go

Mick70 — Mon, 14 Oct 2024 14:21:29 GMT

Re: classic pay and go

jonsie — Mon, 14 Oct 2024 14:25:49 GMT

Since the merger it seems Virgin 'up-selling' is now the normal way of things

So don't worry but you do need a new sim