https://community.o2.co.uk/t5/Pay-As-You-Go/Promo-data-not-reflected/m-p/1750067#M35771 <P>Are you on a Big Bundle&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3366778">@aishar_01</a>&nbsp;?&nbsp;</P><P>&nbsp;</P><P>My Big Bundle renewed last Tuesday. I received a text a few days' beforehand offering me some "free" additional data and on renewal day I received this confirmation :-</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Oxonian_0-1727119145553.png" style="width: 400px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/58352i0E63174C3E7BFDE0/image-size/medium?v=v2&amp;px=400" role="button" title="Oxonian_0-1727119145553.png" alt="Oxonian_0-1727119145553.png" /></span></P><P>&nbsp;</P><P>Texting BALANCE to 20202 a few moments ago got this response :-</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Oxonian_1-1727119567552.png" style="width: 400px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/58354i05D48E34FBAB2824/image-size/medium?v=v2&amp;px=400" role="button" title="Oxonian_1-1727119567552.png" alt="Oxonian_1-1727119567552.png" /></span></P><P>&nbsp;</P><P>If you text BALANCE to 20202, do you get a note of your "offer allowance" ?&nbsp;</P> Mon, 23 Sep 2024 19:30:03 GMT Oxonian 2024-09-23T19:30:03Z https://community.o2.co.uk/t5/Pay-As-You-Go/Promo-data-not-reflected/m-p/1749954#M35765 <P><SPAN>I topped up my phone with £10 on 12 Sep but never got the 20GB bonus that you advertised</SPAN></P> Mon, 23 Sep 2024 14:16:12 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Promo-data-not-reflected/m-p/1749954#M35765 aishar_01 2024-09-23T14:16:12Z https://community.o2.co.uk/t5/Pay-As-You-Go/Promo-data-not-reflected/m-p/1749955#M35766 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3366778">@aishar_01</a>&nbsp;</P><P>Often it does not show on your data usage but will be used first before your normal tariff data.</P><P>If you're sure you haven't received it, you'll need to call O2 on 4445.</P> Mon, 23 Sep 2024 14:21:09 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Promo-data-not-reflected/m-p/1749955#M35766 MI5 2024-09-23T14:21:09Z https://community.o2.co.uk/t5/Pay-As-You-Go/Promo-data-not-reflected/m-p/1750067#M35771 <P>Are you on a Big Bundle&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3366778">@aishar_01</a>&nbsp;?&nbsp;</P><P>&nbsp;</P><P>My Big Bundle renewed last Tuesday. I received a text a few days' beforehand offering me some "free" additional data and on renewal day I received this confirmation :-</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Oxonian_0-1727119145553.png" style="width: 400px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/58352i0E63174C3E7BFDE0/image-size/medium?v=v2&amp;px=400" role="button" title="Oxonian_0-1727119145553.png" alt="Oxonian_0-1727119145553.png" /></span></P><P>&nbsp;</P><P>Texting BALANCE to 20202 a few moments ago got this response :-</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Oxonian_1-1727119567552.png" style="width: 400px;"><img src="https://community.o2.co.uk/t5/image/serverpage/image-id/58354i05D48E34FBAB2824/image-size/medium?v=v2&amp;px=400" role="button" title="Oxonian_1-1727119567552.png" alt="Oxonian_1-1727119567552.png" /></span></P><P>&nbsp;</P><P>If you text BALANCE to 20202, do you get a note of your "offer allowance" ?&nbsp;</P> Mon, 23 Sep 2024 19:30:03 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Promo-data-not-reflected/m-p/1750067#M35771 Oxonian 2024-09-23T19:30:03Z