topic Re: Data in Pay As You Go

Data

Joelucky7 — Thu, 22 Aug 2024 16:14:35 GMT

I’ve topped up but can only use my texts and phone calls can’t use data says no connection wen I’m trying to get into my apps

Re: Data

MI5 — Thu, 22 Aug 2024 16:22:56 GMT

@Joelucky7

Make sure your data is still turned on in phone settings and reboot your phone.

Check guides

https://www.o2.co.uk/apps/my-network

Re: Data

Oxonian — Fri, 23 Aug 2024 20:14:07 GMT

What PAYG tariff are you on @Joelucky7 ?

A Rolling Plan or a Big Bundle ?

It probably is not the answer to your problem, but it is worth bearing in mind that one of these tariffs - the £5.00 Big Bundle - does not actually include any data at all :-

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles