https://community.o2.co.uk/t5/Pay-As-You-Go/Tariff-and-balance-error/m-p/1725653#M34501 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5551474">@Liam-forum</a>&nbsp;</P><P>You need to call 4445 for O2</P> Wed, 19 Jun 2024 21:30:51 GMT MI5 2024-06-19T21:30:51Z https://community.o2.co.uk/t5/Pay-As-You-Go/Tariff-and-balance-error/m-p/1725652#M34500 <DIV class=""><SPAN class="">I changed my tariff from - the £10 data big bundle to - the £5 big bundle,</SPAN></DIV><DIV class="">&nbsp;</DIV><DIV class=""><SPAN class="">Then topped up £10 via voucher and instantly my balance was £0 and my tariff reverted back to the £10 data big bundle.&nbsp;</SPAN></DIV><DIV class="">&nbsp;</DIV><DIV class=""><SPAN class="">I have a text confirming the tariff change and then another confirming the top up balance, but when I check my balance it's £0 and my account on the o2 website it is back on the £10 tariff.</SPAN></DIV> Wed, 19 Jun 2024 21:29:10 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Tariff-and-balance-error/m-p/1725652#M34500 Liam-forum 2024-06-19T21:29:10Z https://community.o2.co.uk/t5/Pay-As-You-Go/Tariff-and-balance-error/m-p/1725653#M34501 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5551474">@Liam-forum</a>&nbsp;</P><P>You need to call 4445 for O2</P> Wed, 19 Jun 2024 21:30:51 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Tariff-and-balance-error/m-p/1725653#M34501 MI5 2024-06-19T21:30:51Z