After pay all the bill and close the account, what should I do

Leia — Tue, 14 May 2024 19:46:04 GMT

Hi, guys

I have closed my O2 account and pay all my bill, but I still have 2 questions

1. Will O2 send me an email to inform me that my account has been successfully closed? Because after I close my account and received an email saying that I have to pay the final bill, I notice that I still have to pay for a bill. Now, I have paid that. Will I still receive an email to inform me that my closed account has successfully paid for the overdue bill

2. I want to ask, as a closed account, does this situation looks normal? Because I do not have any service but on the Billing history, unpaid bill , it said “Your first bill will be ready on 26 May “ if not, what should I do?

Re: After pay all the bill and close the account, what should I do

MI5 — Tue, 14 May 2024 20:09:47 GMT

@Leia

Discuss with O2.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

topic Re: After pay all the bill and close the account, what should I do in Pay As You Go

After pay all the bill and close the account, what should I do

Re: After pay all the bill and close the account, what should I do