topic Re: 02 and uswitch in Pay As You Go

02 and uswitch

chili — Wed, 17 Apr 2024 22:32:59 GMT

Hi,

at the moment i am a pay monthly contract user, in may my contract is up and the phone is mine. I then want to go onto a sim only plan however the deals offered by 02 are not as good as those offered by Uswitch.

So i plan to get the deal i want from Uswitch which is also an 02 sim, however i want to continue using the number i have now. When i get the new 02 sim only sim from uswitch do i still need to get a pac code even though i am technically not leaving 02? can i not just call them and sort it that way?

thanks

Re: 02 and uswitch

jonsie — Wed, 17 Apr 2024 23:48:02 GMT

No PAC necessary

Use USwitch just before your contract end date

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Don't request a new sim card

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at the cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

Re: 02 and uswitch

chili — Thu, 18 Apr 2024 09:13:03 GMT

@jonsie thanks for the info

Re: 02 and uswitch

Enlli — Thu, 18 Apr 2024 10:10:41 GMT

@chili

There are a few of us here that use that method.

I do 12 month contracts and upgrade at the end of March, avoiding the annual price rise

Re: 02 and uswitch

gmarkj — Thu, 18 Apr 2024 11:20:47 GMT

@Enlli wrote:

@chili

There are a few of us here that use that method.

I do 12 month contracts and upgrade at the end of March, avoiding the annual price rise

Did mine mid-March, no price rise until April 2025

Re: 02 and uswitch

jonsie — Thu, 18 Apr 2024 13:36:27 GMT

You used to be able to upgrade your tariff at any time

Unfortunately I took the £8 deal in December and now cannot upgrade unless I take a dearer tariff or Refresh contract

So I'm stuck with the price increase at the moment but it's only about 70p a month and I'm getting 80GB data

So I'll stick with this until next March and then go down the USwitch route again

Re: 02 and uswitch

chili — Wed, 24 Apr 2024 19:35:41 GMT

So is it best to do this mid march? i know its now approaching may the deals are advertised as no price increase in 2024

Re: 02 and uswitch

MI5 — Wed, 24 Apr 2024 19:41:58 GMT

@chili

If you upgrade now, your next price increase will be April 25.

This year the cut off date was Feb 8.

Re: 02 and uswitch

Enlli — Wed, 24 Apr 2024 19:42:54 GMT

It depends. You could upgrade earlier this year than previous years. May be a change next year as rules are changing

Re: 02 and uswitch

MI5 — Wed, 24 Apr 2024 19:48:33 GMT

Yes, Feb 8th

Re: 02 and uswitch

chili — Thu, 25 Apr 2024 16:40:39 GMT

My contract does not end until May 15th, phone is then mine

Re: 02 and uswitch

MI5 — Thu, 25 Apr 2024 16:43:52 GMT

@chili

Upgrade then for 12 months and you can then do the same every following May.

Re: 02 and uswitch

chili — Fri, 03 May 2024 22:53:19 GMT

well that was all too easy 50gb £10mth happy days

Re: 02 and uswitch

Enlli — Sat, 04 May 2024 06:51:02 GMT

@chili Good news

Re: 02 and uswitch

nakanoshima — Sun, 01 Sep 2024 16:01:51 GMT

I'm on a o2 pay as you go tariff and tried your method. When I got to O2 site, I selected the "upgrade" option but then I got the below error:

Unable to open My O2

You don’t currently have any connections or plans to manage.
If you’ve recently submitted an order, your new connection will appear here once we’ve sent your device and/or sim and got everything set up.
If you started an order but haven’t yet completed it, select ‘Shop now’ below to see our range of phones, tablets, sim only deals and more."

I can access MyO2 but I get this error everytime I try. Is this because I have PAYG tariff rather than a pay monthly? What can i do to solve?

Re: 02 and uswitch

nakanoshima — Sun, 01 Sep 2024 16:20:00 GMT

@jonsie Sorry forgot to tag you in the above post

Re: 02 and uswitch

gmarkj — Mon, 02 Sep 2024 15:28:42 GMT

You are correct @nakanoshima - USwitch can only upgrade someone who is already a pay monthly customer.

As you are PAYG, you would need to take out a new contract.

Re: 02 and uswitch

LoyalCustomer1 — Mon, 22 Sep 2025 13:12:06 GMT

Hi Jonsi,

Thank you very helpful!
The option to not request a new SIM did not come up for me and they have assigned a new number and posted a new SIM. Should I just not use the number and SIM when it arrives?

Thanks,

Re: 02 and uswitch

madasaf1sh — Mon, 22 Sep 2025 14:34:30 GMT

Anything through uSwitch now generates a new contract, as you cant use it upgrade or change tariffs..

Your only option is to contact o2 when it arrives and cancel the new sim card otherwise you will be charged for it, used or not.