topic Re: Invalid sim message in Pay As You Go

Invalid sim message

lilyyyy3 — Sat, 27 Jan 2024 17:43:12 GMT

hi! i've just gotten a payg sim from o2, with a tariff on it & all works completely fine when using with my iPhone 12. however, the plan was to use this sim with my Nokia 6700, which works fine with other sims but apparently not this one. upon turning the phone on, i'm met with a "Sim card Invalid" message, which i cant bypass. ive tried other sim cards which seem to be working. does anyone have any advice?

Re: Invalid sim message

MI5 — Sat, 27 Jan 2024 18:00:34 GMT

@lilyyyy3

Is the Nokia locked to a different network?

Re: Invalid sim message

lilyyyy3 — Sat, 27 Jan 2024 19:41:10 GMT

hiya! the other sim ive tried with the nokia is my paym sim from a different provider, and it works for calls & texts only (as those providers no longer carry 2g&3g as the nokia requires). but that sim does register in the nokia, even with the lack of packet data

Re: Invalid sim message

MI5 — Sat, 27 Jan 2024 20:02:33 GMT

@lilyyyy3

So the phone is probably locked to the network from which that sim is from.

Ask them if they will unlock it for you.

Re: Invalid sim message

lilyyyy3 — Sat, 27 Jan 2024 22:07:49 GMT

ive done some looking & yes it's locked to that network, ive asked & fingers crossed itll be unlocked. thanks so much for your help!

Re: Invalid sim message

MI5 — Sat, 27 Jan 2024 22:10:39 GMT

You're welcome @lilyyyy3

Re: Invalid sim message

lilyyyy3 — Sun, 28 Jan 2024 11:03:43 GMT

Sorry to bother again, but turns out the handset isn't locked to any provider! is there anything else i could do?

Re: Invalid sim message

MI5 — Sun, 28 Jan 2024 11:10:00 GMT

Hi @lilyyyy3

Well that does seem strange.

So please confirm which other network sim works first.

Re: Invalid sim message

lilyyyy3 — Sat, 03 Feb 2024 16:32:30 GMT

Three sims seem to work fine... nothing else though

Re: Invalid sim message

MI5 — Sat, 03 Feb 2024 16:37:12 GMT

So it would appear to be locked to Three @lilyyyy3

Three Unlocking Policy

Re: Invalid sim message

lilyyyy3 — Sat, 03 Feb 2024 17:14:38 GMT

i've spoken to them & they've confirmed that the handset's unlocked!

Re: Invalid sim message

MI5 — Sat, 03 Feb 2024 17:33:42 GMT

@lilyyyy3

If only Three sims work in the phone it has to be locked.

No other explanation for it.