https://community.o2.co.uk/t5/Pay-As-You-Go/Help-getting-balance-back/m-p/1677713#M32539 <P>I am new to O2 how can I get my balance back when I have paid too much</P><P>&nbsp;</P> Fri, 15 Dec 2023 15:17:50 GMT Ann1710 2023-12-15T15:17:50Z https://community.o2.co.uk/t5/Pay-As-You-Go/Help-getting-balance-back/m-p/1677713#M32539 <P>I am new to O2 how can I get my balance back when I have paid too much</P><P>&nbsp;</P> Fri, 15 Dec 2023 15:17:50 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Help-getting-balance-back/m-p/1677713#M32539 Ann1710 2023-12-15T15:17:50Z https://community.o2.co.uk/t5/Pay-As-You-Go/Help-getting-balance-back/m-p/1677716#M32540 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5414824">@Ann1710</a>&nbsp;</P><P>short answer is you can't, sorry.</P><P>No refunds on PAYG. Extra money is a credit to be used for renewing your bundle or out of allowance use.</P> Fri, 15 Dec 2023 15:36:28 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Help-getting-balance-back/m-p/1677716#M32540 MI5 2023-12-15T15:36:28Z