topic Re: Not receive code to log in in Pay As You Go

Not receive code to log in

Lyn7 — Sun, 12 Nov 2023 09:31:48 GMT

I'm having trouble logging in my 02 it's asking my phone number to send code to but code is not received

Re: Not receive code to log in

Enlli — Sun, 12 Nov 2023 10:26:28 GMT

Just check you have not received an email. O2 are moving away from text messages, but I'm not sure how far they are along with that.

Re: Not receive code to log in

MI5 — Sun, 12 Nov 2023 11:12:27 GMT

@Lyn7

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Not receive code to log in

Oxonian — Sun, 12 Nov 2023 13:35:31 GMT

@Lyn7

You can try logging in :-

- online, using the MyO2 link at the yop of this webpage.

- via the mobile app. If the app is not working, try deleting it, restarting your handset and reinstalling the app.

Re: Not receive code to log in

MI5 — Sun, 12 Nov 2023 13:54:42 GMT

No amount of deleting will help if no code is being sent or received.