topic Re: Sim only for Alarm system in Pay As You Go

Sim only for Alarm system

Andy1137 — Sun, 30 Jul 2023 12:57:40 GMT

Hi I have an 02 sim card in my alarm system that texts me then rings me if its activated, now i put £10 on it when i got it but that ran out somehow without texting me or ringing me. so i put on another £20 & now its down to £13 without texting or ringing me. Phoning up is useless as the customer service person cannot speak english & I cannot understand them. Who or what is taking my money? I thought it was X amount for a phone call & X amount for a text. So where's my money going? £17 is missing from the £30 I put on. Please help

Andy (MR Confused)

Re: Sim only for Alarm system

MI5 — Sun, 30 Jul 2023 13:01:43 GMT

@Andy1137

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Sim only for Alarm system

Craig18 — Tue, 08 Aug 2023 15:58:43 GMT

i have just started a conversation on a very similar content i found it confusing to find exactly what i need ..

message i left:-

i have a fall alarm sos device that can call and text if i fall and a sos button so i can call my wife all i need is a sim card were i prepay for these actions if needed

what is the best for me

thanks for any help

Re: Sim only for Alarm system

Enlli — Tue, 08 Aug 2023 16:02:22 GMT

O2 is not the best now that classic PAYG has gone. I think ASDA, Giffgaff and Ip Mobile have offering that might be more suitable

Re: Sim only for Alarm system

Craig18 — Tue, 08 Aug 2023 16:46:23 GMT

thank you very much your a star