topic Re: SIM balance for old SIM fitted to an electric gate in Pay As You Go

SIM balance for old SIM fitted to an electric gate

ANameNoOneHas — Mon, 24 Jul 2023 15:51:18 GMT

I have an electric gate with an old O2 SIM in it. All works fine, but I want to check the balance on the SIM. It's not in a phone, so I can't key *#10# or dial 4444. I can't add it to My O2, as a text is sent to the SIM with a code, which I can't access. I can't put the SIM in a phone to read it, because it's an old full-sized SIM which doesn't fit any phone I've got. I've held on the customer service phone line forever, but never got through.

Any ideas?? On Vodafone, you can just ring a number, enter in your PAYG number and it gives you balance, no problem. I can't believe it's this difficult to do something so fundamental.

Re: SIM balance for old SIM fitted to an electric gate

pgn — Mon, 24 Jul 2023 15:58:08 GMT

Keep kicking O2 for this, @ANameNoOneHas - https://community.o2.co.uk/t5/Pay-As-You-Go/Remote-sim-in-electric-gates/m-p/1519833/highlight/true#M25325

You can reach out to O2 social media team using links in the page just below this post, they should be able to tell you, @ANameNoOneHas

Re: SIM balance for old SIM fitted to an electric gate

madasaf1sh — Mon, 24 Jul 2023 15:59:00 GMT

@ANameNoOneHas

The only way is to either call customer services or unfortunately put it in a phone...

As its PAYG just move to a different network... that offers what you need to be able to do.