O2 taking my credit without my permission for data

Claire707 — Wed, 17 May 2023 09:56:22 GMT

Absolutely fed up with O2 taking credit automatically when I try and access the Internet when I've run out of data. If I've run out, then tell me and ask my permission instead of assuming I have to go online. More often than not, I don't urgently need the internet. I don't need to pay £2 for something that can wait until I get home. Absolutely ridiculous how much money o2 has essentially stolen for me because it automatically deducts £2 the second I use my data, often accidentally because it's the moment I've just ran out of data on my plan. Truthfully, considering other networks, any suggestions welcome for PAYG with a plan between £10 and £15 for around 10gb data. Seriously fed up of o2 and being told there's nothing they can do because it's automatic.

Re: O2 taking my credit without my permission for data

MI5 — Wed, 17 May 2023 10:07:16 GMT

@Claire707

If you change to the £15 bundle you'll get 40gb of data.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

You can switch to that tariff in your MyO2 and keep your current sim and number.

topic O2 taking my credit without my permission for data in Pay As You Go

O2 taking my credit without my permission for data

Re: O2 taking my credit without my permission for data