£10 big bungle problem

_Conorleckie — Fri, 21 Oct 2022 11:51:19 GMT

Had an issues and want to check before calling

Got the message telling me my bundle would expire in 3 days, had 1.93 in my phone.

I topped up last Saturday as it was to run out on Monday, got the message saying I have 11.93, not enough for any other bundles just 10.

It didn't renew the bungle, the 11.93 has disappeared, no messages about using data ect or the £2 thing, no other confirmation, topped up yesterday at 5 in the morning and it seams to have renewed the bundle but still no confirmation, I've lost all rolled over data and the 11.93 is gone and I got another message telling me me bungle expires in 10 days, any help?

Re: £10 big bungle problem

madasaf1sh — Fri, 21 Oct 2022 12:04:16 GMT

@_Conorleckie

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 4445 from your o2 phone

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£10 big bungle problem

Re: £10 big bungle problem