topic Re: Code 69 in Pay As You Go

Code 69

DAS_283 — Mon, 27 Jun 2022 16:20:40 GMT

I'm unable to send a SMS text currently and I receive a message saying it can't be sent because of a code 69 error.

What does this mean?

Bambino — Mon, 27 Jun 2022 16:38:14 GMT

If not, call customer service on 4445

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

MI5 — Mon, 27 Jun 2022 17:56:50 GMT

Error 69 is "requested facility not implemented". This cause indicates that the network is unable to provide the requested short message service.

It could be due to network issue in your area O2 Service Status or a chargeable service not covered by your allowances.

Topping up may fix the issue if you are texting a foreign or premium rate number.