Changing tariffs problem

mib — Sun, 26 Sep 2021 20:54:50 GMT

I recently had a top up of £15 and my balance got £10 and got 7GB big bundle tariff

i usually get the 15GB bundle for £15 i decided to top up again and now my balance is £20

when i wanted to change my tariff it says that they will assign me the new tariff bundle after a month not this month idk what to do because it doesn’t make any sense if my balance is £20 i can easily have a £15 bundle whats so wrong in that

Re: Changing tariffs problem

MI5 — Sun, 26 Sep 2021 21:42:23 GMT

@mib

Tariff changes take place at your next anniversary date.

If you want to change early, you need to call O2 on 4445.

topic Changing tariffs problem in Pay As You Go

Changing tariffs problem

Re: Changing tariffs problem