https://community.o2.co.uk/t5/Pay-As-You-Go/15-big-bundle-top/m-p/1491235#M24126 <P>I had the £10 bundle but changed to the £15 bundle so i topped up £15 but £10 was taken for my previous bundle <span class="lia-unicode-emoji" title=":confused_face:">😕</span> leaving £5 balance i then get a text to say this "O2: Sorry, you need a balance of at least £15 to get your £15 data Big Bundle. Top up now. Call 4444 free from your mobile." Now where it usually shows my remaining allowances its not wven showing that. Im not topping up another £15 surely it should have been done automatically for me to have my £15 bundle. Help please???&nbsp;</P> Sat, 25 Sep 2021 19:28:03 GMT Sheridan94 2021-09-25T19:28:03Z https://community.o2.co.uk/t5/Pay-As-You-Go/15-big-bundle-top/m-p/1491235#M24126 <P>I had the £10 bundle but changed to the £15 bundle so i topped up £15 but £10 was taken for my previous bundle <span class="lia-unicode-emoji" title=":confused_face:">😕</span> leaving £5 balance i then get a text to say this "O2: Sorry, you need a balance of at least £15 to get your £15 data Big Bundle. Top up now. Call 4444 free from your mobile." Now where it usually shows my remaining allowances its not wven showing that. Im not topping up another £15 surely it should have been done automatically for me to have my £15 bundle. Help please???&nbsp;</P> Sat, 25 Sep 2021 19:28:03 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/15-big-bundle-top/m-p/1491235#M24126 Sheridan94 2021-09-25T19:28:03Z https://community.o2.co.uk/t5/Pay-As-You-Go/15-big-bundle-top/m-p/1491242#M24127 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4621940">@Sheridan94</a>&nbsp;</P><P>You need to call 4445 to get O2 to sort it for you.</P> Sat, 25 Sep 2021 20:06:56 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/15-big-bundle-top/m-p/1491242#M24127 MI5 2021-09-25T20:06:56Z